Principal, Communications and Engagement

at  Auckland Transport

Auckland Transport (AT) is on a mission to transform Auckland into a vibrant city that moves, so that Aucklanders can connect with the people and places they love. Be part of Auckland’s exciting future and development. From transport infrastructure to customer-focused solutions, we’re creating seamless journeys across our city that enable businesses and Aucklanders to thrive.
Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland. Transport has the potential to shape our city for the better - from the streets we live, work and spend time on, to the trains, bus services, cycle and walkways we use every day.

TE WHIWHINGA MAHI | THE OPPORTUNITY

The Partnerships & Engagement Directorate is responsible for building and maintaining AT’s trust and reputation through outstanding partnerships, engagement, marketing and communications. We represent the voices of customers and communities to ensure AT keeps them at the heart of all it does, sharing and amplifying great stories to effect change and grow understanding.
We are looking for a Principal, Communications and Engagement to join our Strategic Programmes team to oversee a multi-year programme which will transform how Aucklanders move around, by creating more dynamic use of our roads and streets.
This role will work closely with the Head of Strategic Programmes to forecast, oversee, manage and support implementation of this ongoing programme of work. You will provide strategic advice, guidance and mentoring to communications and engagement team members working in a matrix environment across multiple teams. As well as ensuring there is alignment and consistency in messaging and shared opportunities, you will collaborate with internal stakeholders, partners and customers to build influence and help decision makers to deliver informed outcomes.

• Proven track record of developing and delivering communication and engagement strategies for high profile and complex programmes in transport, infrastructure or a related area.
• Experience providing strategic advice in a fast- paced environment and identifying and managing risk.
• Managing multiple stakeholders with competing priorities.
• Experience working in one or more of the following would be highly desirable; the public sector or local government, infrastructure or transport sectors.
• Political nous.
• Strong resilience, optimism and empathy.
• Experience delivering customer focused outcomes.
• IAP2 training or knowledge is preferred