Principal, Design Researcher - Design Research

at  Walmart

Position Summary…
What you’ll do…
Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. You ' ll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you’re proud of.

YOU’LL SWEEP US OFF OUR FEET IF YOU HAVE…

• A strong working knowledge and experience using multiple generative and evaluative research methods, how t o app ly them in a fast-moving organization . You have experience mentoring or coaching other researchers on the use of these methods.
• Degree in Human Computer Interaction, Human Factors, Psychology , Social Sciences, Market Research, or a related field with 5-7 years of job experience.
• A daptab ility and a growth-mindset, seeking out and welcom ing feedback from senior leaders and managers.
• Ability to produce great work in short timeframes , multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.

YOU’LL MAKE AN IMPACT BY:

• P ulling from a broad toolkit of research methods, including live studies, un-moderated studies, field studies, participatory design, heuristic evaluations, and remote usability testing.
• Prioritizing key initiatives across stakeholder areas for actionable results.
• Solving complex problems with curiosity and openness.
• Proactively soliciting and leveraging competitive research, data, and analytics to inform design and business strategy.
• Thinking holistically through the entire ecosystem of end users and competitors.
• Switching gears from deep design thinking to rapid-fire execution.
• Having exceptional communication & presentation skills, both written and verbal .
  The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

MINIMUM QUALIFICATIONS…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 7 years’ experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

PREFERRED QUALIFICATIONS…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master’s degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

The Lead Design Researcher position at Walmart conducts UX research that influences our product roadmaps and informs design. You represent the perspective of our users to help understand their needs, motivations and pain points.
The role responsibilities include the ability to run workshops, conduct generative and evaluative research, story-telling and presenting deliverable s to senior executives.