Principal: ECM

at  Nedbank

TECHNICAL / PROFESSIONAL KNOWLEDGE

• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Cluster Specific Operational Knowledge
• Business Acumen
• Understanding Corporate Regulations

Behavioural Competencies

• Building Customer Loyalty
• Communication
• Collaborating
• Work Standards
• Becoming a Business Advisor
• Advancing Sales Discussions
• Sales Negotiation
• Technical/Professional Knowledge and Skills

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JOB PURPOSE

To provide advisory services to clients which encompasses solutions and services and assisting clients to achieve their strategic goals.

JOB RESPONSIBILITIES

• Build and maintain stakeholder relationships by formal and informal engagements (meetings; phone calls).
• Build and maintain working relationships by attending team and relevant forum meetings; sharing expert advice and social engagements.
• Manage stakeholder expectations by providing regular updates on progress to the team; client; regulator and other stakeholders.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Research and make recommendations for corporate citizenship initiatives in area of influence
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Manage projects / transactions to completion by planning; allocating resources and monitoring transaction progress.
• Ensure compliance by adhering to rules from the regulator; policies and procedures and executing on the mandate.
• Manage conflicting situations by identifying and analysing the problem; develop appropriate solution and take corrective actions.
• Manage team performance on transactions by identifying and addressing performance gaps; up skilling; monitoring and reviewing performance.
• Originate new transactions or clients for the bank by regular interaction through cold calling; referrals and networking.
• Oversee and manage transactions in a cost effective manner by conducting cost benefit analysis of various execution strategies.
• Ensure relevant continuous pitching to target clients’ by identifying the target clients needs; develop the appropriate pitch and present to the relevant stakeholders.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.