Principal Engineer - Customer Quality

at  GLOBALFOUNDRIES

ABOUT GLOBALFOUNDRIES

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com .

PREFERRED QUALIFICATIONS:

• Experience with leading teams and or projects.
• 6-sigma yellow belt certified.
  GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.
  As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.
  All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.
  Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia

Required Qualifications :

• Education/Experience – Engineering or Technology-related Bachelor’s or Post-Graduate degree
• Working knowledge of semiconductor design, manufacturing, post-fab (packing, testing) and support processes.
• Years of Experience – 5 years
• Good communication, interpersonal and presentation skills
• Problem-solving skills
• Ability to work in a diverse and dynamic environment.
• Ability to work independently and with minimal supervision.
• Knowledge of Quality Management Systems and their supporting measurements and processes (8D, FMEA, SPC etc)
• Working knowledge of quality and reliability fundamentals
• Fluency in English Language – Written & verbal

SUMMARY OF ROLE

The Singapore Customer Quality (CQ) team provides leadership and technical support on Quality issues to our key customers, in close collaboration with the Fab teams, to ensure we have robust a Quality system and create values for our customers.
As a CQ Engineer, you will provide expert technical knowledge to drive quality issues and Customer specific improvement programs to closure.
CQ Engineers are key leaders in communicating Quality related information and procedures to external customers.
In addition, CQ Engineers will have the opportunity to work with cross-functional teams and other GlobalFoundries Fabs, to drive strategic initiatives that directly affect customer satisfaction.

Your Job :

• Voice of Customer in GlobalFoundries for Quality Excellence.
• Drive cross-functional teams, focusing on post-fab activities and product quality, to address and close all Quality issues raised by key turn-key customers, using Quality tools and Structured Problem-solving methodologies.
• Effectively communicate status of Quality-related tasks, projects and metrics to upper management, customers, and internal teams.
• Work in cross functional teams (Quality, Reliability, Manufacturing, Product, Design, Sales, Suppliers etc.) to drive for ONEGF response.
• Establish Standard Work and Metrics for Quality-related Continuous Improvement activities and Key Performance Indicators (KPIs).
• Owns specific Customer accounts, manages communication with the customer, drive Customer-specific Quality Improvement Programs, Quality reports, Change/Excursion Management communications and support customer audits.

OTHER RESPONSIBILITIES:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications :

• Education/Experience – Engineering or Technology-related Bachelor’s or Post-Graduate degree
• Working knowledge of semiconductor design, manufacturing, post-fab (packing, testing) and support processes.
• Years of Experience – 5 years
• Good communication, interpersonal and presentation skills
• Problem-solving skills
• Ability to work in a diverse and dynamic environment.
• Ability to work independently and with minimal supervision.
• Knowledge of Quality Management Systems and their supporting measurements and processes (8D, FMEA, SPC etc)
• Working knowledge of quality and reliability fundamentals
• Fluency in English Language – Written & verbal.