Principal Human Factors Engineer/ User Experience Researcher

at  ConvaTec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com
Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still.
Join us on our journey to #ForeverCarin as a Principal Human Factors Engineer/User Experience Researcher, and you won’t either.

QUALIFICATIONS

• Minimum Education – Master’s degree in Human Factors Engineering, Anthropology, Biomedical Engineering, Cognitive Engineering, Industrial Design, Psychology, or relevant majors
• Experience working with Human Factors Engineering and User Research
• Minimum 5 years of experience from a regulated industry (Pharma or MedTech) or 8 years of experience with User Research & Human Factors from consumer products.

ABOUT THE ROLE

At Convatec, we are on the journey of pioneering human-centred innovation to improve people’s lives with deeply personal and challenging medical conditions. And this is where you come into the picture; We are currently looking for someone who can help us achieve that goal by bringing a prominent level of empathy to find the right and timely solutions for our users’ changing needs. You will be a crucial addition to our Human Factors Engineering team (part of User Insights & Design) to meet this challenge.
As our new Principal Human Factors Engineer/User Experience Researcher, you are passionate about bringing the user’s perspective into the development of medical devices and is unafraid to make things happen to ensure we can make a difference in someone’s life.

YOUR KEY RESPONSIBILITIES:

As our new Principal Human Factors Engineer/User Experience Researcher you will focus on capturing who our users are and what they need. With this crucial information, you will guide the project teams towards developing innovative solutions – ensuring the users are at the centre from the get-go. You will be focusing on the early-stage development of medical device and in collaboration with the rest of the team move the ideas from problem space to solution space.

Main responsibilities in this role include - but are not limited to:

• Ownership of the early-stage user research role, process, and deliverables.
• Establishing the role of user research as well as education and involvement of the rest of the organization.
• Deploy a variety of primary and secondary research techniques to collect and process data across multiple areas, including field research, usability testing, ergonomics, expert review, etc.
• Conducting human factors applied research in the development of new solutions.
• Act as an internal consultant providing firsthand insights to support development and product enhancement.
• Managing projects / processes, working independently with limited supervision.
• Coaching and reviewing the work of colleagues.