Principal Product Manager (Reporting/Threat incident and investigation)

at  Palo Alto Networks

OUR MISSION

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

WHO WE ARE

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Job Description

YOUR CAREER

At Palo Alto Networks, we live by the mantra, “What gets measured gets done.” Our product management team thrives on making impactful, data-driven decisions that drive results and keep us ahead of the curve.
Are you driven to elevate operational excellence and ensure world-class service availability through the power of data? Do you shine in cross-functional collaboration, inspiring teams to deliver exceptional product performance? If so, we have an exciting opportunity just for you!
We are looking for a strong product leader who will own and continually raise the bar on service performance, product quality, and customer support. Join us to shape the future of network security with innovation, resilience, and uncompromising standards!

YOUR EXPERIENCE

• Product Management Expertise: Extensive experience in senior product management roles, particularly in cybersecurity, with a proven ability to drive complex roadmaps across multiple product lines such as SCM and SOC tools.
• Network Domain Expertise: Strong technical acumen in network security and Next-Generation Firewall technology, ideally within threat management and response environments.
• Ownership Mindset: Demonstrated ability to take extreme ownership over products and customer success, with a growth-oriented, proactive approach to overcoming challenges.
• Customer Success Metrics: Skilled at defining and managing customer success metrics, with a proven track record of setting goals and achieving measurable improvements in product adoption and satisfaction.
• Cross-Functional Influence: Exceptional communication and collaboration skills, with the ability to effectively engage and align diverse teams, including UXR, design, engineering, and external vendors.
• Educational Background: Bachelor’s degree in Engineering, Business, or related field; advanced degree or relevant certifications in cybersecurity, data analytics, or product management are preferred.
  Additional Information

As the Product Manager for WildFire, you will play a key role in building the next generation of threat detection and prevention services. Your responsibilities will include defining and delivering the overall Wildfire Detection Roadmap. You will work on the best malware detection technology and support its next phase of growth. Your product and threat research engineering team is the best in this business with long tenured engineers. Your responsibilities will include defining sophisticated frameworks to prioritize new capabilities, bringing in insights from customers and threat landscape to keep ahead of malware attacks and measuring ROI for new features. If you are passionate about combating threats and enjoy network security, you will drive significant impact. This role will need both - strong product management skills and deep technical acumen. While we do not expect you to be a malware researcher, working technical knowledge of malware, threats and product engineering will be required.