Principal Product Manager

at  Zalando

Location
Stockholm, Berlin
Contract
Full time
Job Category
Product Management
As a Principal Product Manager in ZEOS, Zalando’s B2B Logistics unit developing fulfillment solutions, you will be part of an experience product domain, enabling a seamless merchant experience across ZEOS’s fulfilment and emerging digital offerings. You and the team will play a pivotal role in designing and developing the ZEOS One portal providing merchants with a one-stop-shop experience grounded in data and insights, to enable them to manage their operations and steer growth end-to-end.
You will be working with a cross-functional team of Product Managers, Designers, User Researchers and Engineers owning the end-to-end merchant journey. This is a highly collaborative role, you will partner closely with Product, Commercial and Operations teams within ZEOS, as well as teams across other parts of the business to drive the roadmap. You will set the vision for creating simple, compelling and user-centric digital experiences through deep user insights.

• You’ll play a key role in executing the product vision and roadmap for Europe’s most customer-centric fulfilment platform that connects any fashion brand with customers anytime, anywhere
• You’ll co-create the product vision for our ZEOS One portal and define the corresponding product strategy and roadmap
• You’ll align merchant-facing capabilities to business goals and target merchant experience
• You’ll coach and work closely with Senior Product Managers in the merchant experience domain building common experience capabilities
• You’ll support your and other product teams to deliver a highly usable and valuable merchant journey across the ZEOS One portal
• You’ll define KPIs for your area and support and inspire our teams to achieve these goals, with a focus on merchant satisfaction and engagement
• You will understand how the KPIs impact our merchant experience and business performance long-term and monitor success over time
• You’ll collaborate with an extended network of internal and external stakeholders to scope, prioritize and solve the highest impact merchant experience opportunities