Principal Project Manager - Airport Lounge (On-Site: IAD)

at  Capital One

Center 1 (19052), United States of America, McLean, Virginia
Principal Project Manager - Airport Lounge (On-Site: IAD)
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.
As a member of the Capital One Airport Lounge division, you will be a part of a dynamic and growing team that manages the end-to-end operations of the Capital One Airport Lounges. In this new role, you will lead a strategic business initiative that impacts thousands of customer experiences every day. As a successful candidate, you will be an excellent communicator, excel in relationship management, and have a high standard for customer service. You will work with smart, talented people who will challenge you to be your best every day and reward you for your passion and your achievements. In this role, you will be responsible for one of Capital One’s existing or opening lounge locations (Onsite location: IAD).

BASIC QUALIFICATIONS:

• High School Diploma, GED or equivalent certification
• At least 4 years of experience in Hospitality Management

PREFERRED QUALIFICATIONS:

• College Degree
• 5+ years in Hospitality Industry on a management level
• 2+ years of Project Management experience
• 1+ years of People Management experience

ROLE EXPECTATIONS:

• This is an on-site, in-person role at one of the Capital One Airport Lounges (Location: IAD)
• Note - this is a Client Facing, Operations Oversight role. The expectation is for this candidate to be physically present in the operations (airport lounge) 4 to 5 days a week. Candidates will have the opportunity for flexible working hours and shifts.
• Travel may be required (<10%)