Principal Sales Quality Engineer (m/f/d)

at  Nexperia Germany GmbH

What you will do

• Be the first point of contact for assigned customers to address and facilitate support on quality related questions, complaints and issues
• Maintain the key customer relationship with regular visits / meetings / reviews
• Identify key customer scorecard criteria & pass to internal team for follow up.
• Provide support for Quality Alerts issued and technical follow-up
• Interact regularly with Sales, Application Teams and Internal stakeholders to maintain alignment on quality and reliability issues and build strong customer relationships
• Address and support technical questions related Product/Process Change Notifications (PCNs)
• Engage in Customer Quality Improvement Activities / programs together with the concerned BGs & sites
• Interface for key Customer Special Request on Quality (contracts / agreement)
• Responsible for entries and use of customer specific databases as agreed by Nexperia (agreed with Head of Customer Care)

What you will need

• Bachelor or master’s degree in Electronics Engineering or related
• Minimum 2 years’ experience in a technical business environment
• Knowledge of automotive and JEDEC quality standards and tools such as FMEA, PPAP, SPC, MSA, etc.
• Knowledge for ISO9001/IATF16949/VDA6.3, Quality systems & other QS tools
• Knowledge of quality systems, failure analysis tools, flows, techniques and methodology (8D, 3x5Why, Ishikawa, risk assessment etc…)
• Understanding of semiconductor manufacturing processes
• Understanding of owned processes and proactivity to improve them
• Fluent English (both written & verbal) & good German skills
• Excellent communication, persuasive and interpersonal skills
• Good negotiation capabilities with both internal & external customers
• Flexible and self-organized
• Ability to work in remote and cross functional team environments
• Strong analytical and problem-solving skills

Why work for us?

• Flexible working hours to maintain a Work-Life-Balance
• Permanent employment contract with a competitive salary and supplementary voluntary employee benefits
• Attractive bonus scheme
• A wide variety of training courses and career development options
• Numerous further benefits, such as retirement provisions, travel allowance, company events, sports and leisure activities, employee discounts and even more

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright © material and the word Nexperia® is a registered trademark.
Nexperia is an Equal Opportunity/Affirmative Action Employer

• Be the first point of contact for assigned customers to address and facilitate support on quality related questions, complaints and issues
• Maintain the key customer relationship with regular visits / meetings / reviews
• Identify key customer scorecard criteria & pass to internal team for follow up.
• Provide support for Quality Alerts issued and technical follow-up
• Interact regularly with Sales, Application Teams and Internal stakeholders to maintain alignment on quality and reliability issues and build strong customer relationships
• Address and support technical questions related Product/Process Change Notifications (PCNs)
• Engage in Customer Quality Improvement Activities / programs together with the concerned BGs & sites
• Interface for key Customer Special Request on Quality (contracts / agreement)
• Responsible for entries and use of customer specific databases as agreed by Nexperia (agreed with Head of Customer Care