Principal Site Reliability Engineering (Remote, United Kingdom)

at  Live Nation

WHAT YOU NEED TO KNOW (OR TECHNICAL SKILLS/COMPETENCIES)

• Champion of architectural best practices in complex systems – Simpler is Better
• Strong advocate for practices in quality delivery from critical code review to strict team workflow practices
• Highly proactive and aware of the security and compliance aspects of software delivery
• Conscious of the developers need for speed of delivery and the enterprise need for governance and cost management
• Kubernetes Operations
• AWS Infrastructure and governance
• CI/CD industry trends and practices
• Observability best practices and industry trends
• Hands on experience delivering complex software in an enterprise environment
• Experience working in both Linux and Windows environments

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

• Passionate about the value of a streamlined developer platform
• Passionate about providing greater transparency to health and status of Ticketmaster systems
• Deeply vested in the security and compliance aspects of Ticketmaster systems
• Keenly empathetic to the day to day experience of software development teams
• A transparent communicator
• Background in both Systems and Software Engineering
• Capable of breaking very large objectives into meaningful, attainable pieces of work
• Capable of delivering and accepting empathetic, constructive criticism with reports, peers, leadership and stakeholders
• Attuned to business value of Tech Ops work

• Assess the needs of Software Engineering against current offerings
• Participate in daily, weekly, sprint cycle team ceremonies and inform efficient activities of the teams as aligned to goals
• Provide technical leadership and mentoring of team members
• Conduct technical and architectural review of projects and deliverables
• Assess business/development needs and produce detailed technical and architectural recommendations
• Prioritizing work based on business value and alignment to strategic priorities
• Inform and advise a program of work to mature the developer experience in collaboration with stakeholders
• Interview and participate in building teams to establish a center of excellence and expertise in the Technical Platform domains
• Participate in regular planning cycles to align business priorities to programs of work
• Provide, justify, and advocate recommendations, including resourcing, of strategic projects to mature and improve the technical platform
• Participate in architecting and delivering Managed Services that cover the following domains:
• Container Engineering and Orchestration
• Secrets Management
• Quality and Testing Practices
• Software Pipeline
• Developer Experience
• Observability Platform
• Public Cloud Infrastructure, Governance and Tools
• Data Streaming
• Cost Optimization