Copilots are radically transforming how Microsoft empowers every person and every organization on the planet to achieve more. And customer feedback is at the heart of shaping AI to work in a responsible manner. If you are a “game changer” type engineer looking to have a big impact in the era of Copilots, we’d love to talk to you!
The Microsoft Feedback Platform team builds the data platform that ingests and processes millions of pieces of customer feedback from several 1P and 3P sources. The platform leverages AI to power how hundreds of engineering teams across Microsoft; including Teams, Office, Outlook, Edge and Windows organizations; listen to customer feedback at scale, act upon it and close the loop with customers.
We are looking for a transformative principal software engineer to architect the new, modern architecture for our data platform and transform it into a push-based AI insights system that delivers the right, timely, actionable insights to our customers in the right time and context. Thousands of individuals at Microsoft depend upon our data platform every month to glean mission critical insights from customer feedback.
We are a fun, innovative, fast-paced mentality team with not a lot of meetings or processes: we just like to get stuff done. Our motto is to work on interesting things and have fun doing it! You will work with smart people who care deeply about creating a fun and supportive workplace, and you will have an incredible opportunity to learn and grow. Your work will impact millions of people to achieve more, and you can be proud to see customers benefit from the work you do.
This is a critical role to shape AI investments at Microsoft and the opportunity for impact is immense. There are a lot of opportunities for cross-group work as well as technical leadership. We are looking for someone who loves that kind of work and is proficient at creating and maintaining warm and productive working relationships. You will also need to be a go getter, a fast learner and be able to work with a lot of ambiguity.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience.
• 6+ year experience working as an IC on big data platforms leveraging architecture like Lambda architecture.
• Experience in designing scalable distributed system architectures, microservices, and robust CI/CD pipelines.
• Experience collaborating with numerous stakeholders simultaneously across organizational boundaries.

OTHER REQUIREMENTS:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in Computer Science
• OR related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR Master’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience.
• 6+ year experience working as an IC on big data platforms leveraging architecture like Lambda architecture.
• Experience in designing scalable distributed system architectures, microservices, and robust CI/CD pipelines.
• Experience in AI and machine learning including NLP, LLM and building AI-driven systems.
• Experience collaborating with numerous stakeholders simultaneously across organizational boundaries.
• Demonstrated thought leadership in technical strategy and direction setting.
  Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.
  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
  Microsoft will accept applications for the role until August 7, 2024.
  

  CSE #AI #DistributedSystems #BigData

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

RESPONSIBILITIES

• Technical Excellence: Technical leadership in designing scalable distributed big data system architectures, microservices and AI pipelines.
• Collaboration and Communication: Be a partner and communicator to foster relationships with partners across the business, customers, and other stakeholders.
• Strategic Leadership and Judgement: Work with the leadership team to define the success metrics, drive strategy initiatives and provide thought leadership.
• Planning and Execution: Dig into technical details while considering the bigger picture of product delivery.
• Microsoft Values and Culture Leadership: Be a keen representative of the Microsoft cultural attributes and leadership principles and have a positive impact on team morale and work climate.
• Inspire and drive engineering and operational excellence.
• Act as an advocate for our customers and ensure they are succeeding with our software and services.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter