Print Bureau Administrator

at  ID Card Centre Limited

THE IDEAL CANDIDATE

We are looking for a very strong candidate with a proven track record in office customer services or administration.

If you also have a great work ethic and a drive to learn and succeed and be the best you can be then youll have a head start!

• Excellent English language skills
• Experience of using Photoshop or similar graphics package (advantageous but not essential)
• A good working knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook
• Customer service, problem solving and analytical skills
• Sound commercial awareness
• Strong written and verbal communication skills

If you think youre exactly what we are looking for then this sounds like the perfect job for you then we’d love to hear from you!

THIS IS AN OFFICE BASED ROLE NOT REMOTE OR HYBRID

• Are you looking for a rewarding role?
• Are you looking for a company that will recognise your talents, value your input and support your growth?
• Do you strive for customer service excellence?
• Do you have a solid understanding of business systems and processes?
  If you answer yes to all the above, then you could be the right person to fill our position for a Print Bureau Administrator at our offices in NN2, Northampton.
  ID Card Centre is a multi-award winning supplier of a complete range of identity and security related products including ID card printers, ID and access control cards, lanyards and printer ribbons. Youll be working with our customers from across arange of industries in the public and private sectors, predominantly education, health care, facilities management, and events.
  This is an ideal opportunity for someone with a customer service or administrative background to work within an established, fast growing company, where the values of exceptional customer service and care, trust, honesty, quality, and value are at the heart of what we do.

THE ROLE

It is essential that you are confident, self-motivated and can work to processes.

THE ROLE INVOLVES:

• Dealing with customer enquiries by phone, email and online chat
• Processing orders received by phone, email and web
• Preparing and following up sales quotations
• Keeping the customer and supplier databases up-to-date
• Providing overall sales and administrative support
• Working to our processes and SLAs, improving and implementing new processes where necessary
• Assisting with business improvement projects
• Creating ID card designs
• Liaising with customers on designs and artwork approval