Privacy Analyst, Business Effectiveness

at  CIBC

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What You’ll Be Doing
You will join our Business Controls team reporting into our Manager, Business Monitoring, and Insights. As an Analyst, you will be responsible for reviewing and investigating retail credit files to determine non-compliance with established lending guidelines, data integrity errors or fraud. You will take appropriate action to refer lending due diligence and data integrity errors to the business, for coaching and training purposes.
At CIBC we enable the work environment most optimal for you to thrive in your role. You will have the flexibility to manage your work activities within a hybrid work arrangement where you will spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Analytical Support - Review new retail credit files identified through the LDDM Database and routed to Lending Due Diligence Monitoring Team, to ensure compliance to lending guidelines and established timelines. Review new credit files using several applications and systems. Using company policies and processes, effectively make decisions and action appropriately, or escalate when necessary. Work with CIBC frontline employees to validate and gather income documentation or information, when required. Make recommendations regarding loan/line status.
• Teamwork and Partnering - Work with CIBC partners to complete investigation and reach a resolution or escalate when required. Advise appropriate parties, via email, of lending due diligence errors, based on information gathered from review and according to guidelines.
• File Management - Capture information, document actions taken and update relevant databases. Keep informed of all changes to documented procedures, rules, and regulations to ensure accurate file management.

Who You Are

• You can demonstrate experience in CIBC principles, policies, and procedures to quickly and accurately action lending files. Working knowledge of retail lending application policies and procedures to effectively identify data integrity and due diligence issues. Working knowledge of CIBC computer applications, including COINS CLASS, Excel and Outlook, COMPASS, LCMS. Fraud or loss prevention experience from a retail environment is an asset. French speaking skills are an asset.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.
• You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date
2025-02-12
Job Location
Toronto-81 Bay, 23rd Floor
Employment Type
Temporary (Fixed Term)
Weekly Hours
37.5
Skills
Accountability, Business, Business Operations, Critical Thinking, Decision Making, Risk Management, Time Managemen

Please refer the Job description for details