Private Dining & Events Manager

at  Apex Hotels Ltd

Job Ref: 11688
Branch: The Lampery - Seething Lane
Location: The Lampery, London
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 out of 7
Hours per week: 40 Hours
Posted date: 16/12/2024
Closing date: 20/02/2025

STARTING THE JOURNEY

On your first day you’ll begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining Events Manager. With this in mind, we’re looking for a Private Dining Events Manager who:

• Provide clear and influencing communicator able to interact at all levels
• Loves great customer service and an eye for standards
• Possesses a sales, service and profit driven mentality
• Builds and develops a guest centric team
• Experience at management level in the Food/Bar service sector.
• In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
• The ability to lead and motivate a team of Supervisors and Assistants in service delivery.
• Previous experience in recruitment, coaching, training and performance management of staff.
• Excellent understanding of Licensing Law, Health Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you’re working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee of the quarter and annual recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Critical Illness Life Assurance cover

We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
If this is you, click apply, we look forward to hearing from you !

As the Private Dining Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle FB vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties.

• Assist your FB Manager in the Delivery of outlet profit targets:
• By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints
• Ensuring engaging upselling techniques are implemented in order to increase sales
• Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues
• Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results
• Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction
• To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy
• Collaborative work with the events department
• Review of all feedback post Private Dining Events functions
• Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value. Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds
• Ensure private dining rooms are always set to the highest standards
• meet and greet event organisers and guests to ensure all needs are taken care of