Private Listing Consultant

at  AutoTrader

Private Listing Consultant
Are you customer-focused, friendly, helpful, self-managed, sense of urgency and have attention to detail, then this role could be what you are looking for.
Responsibilities
Property24 support and Private Listing sign ups
Private Listing Payments and Renewals
Private Listing Moderation
Private Listing Refunds
Customer Support and CRMS
Inbound and outbound calls
Escalation and feature requests
Reporting and adhoc administration
Live Chat support
Training Sessions
Level and Skills Required
Grade 12
Minimum of 12 months administration experience
Proficient in MS Excel, MS Word and MS Outlook
Customer Service experience
Attention to detail
Strong organisational skills
Strong administrative skills
A team player
Approachable
Attention to detail
Confident and friendly
Ability to work under pressure
Good time management skills
Methodical and clear-thinking
Flexible with a positive attitude
Fluency in English and Afrikaans
Self-managed, detail-oriented and customer-focused
Quick learner and comfortable in dynamic IT environment
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Please refer the Job description for details