Private Patient Co-Ordinator

at  Imperial College Healthcare NHS Trust

Are you great with people, very organised, and passionate about patient care with an interest in Fertility and Gynaecology? Our Fertility IVF service is seeking a dynamic, proactive and highly motivated individual to join the administrative team as an IVF Private Pathway Coordinator. You will be an integral member of the team providing effective day-to-day clerical support and supervision to facilitate the smooth running of our service, with scope to develop your career.
Gynaecology provides a wider range of general and specialist care; Fertility is one of them and based at Hammersmith Hospital.
Duties include improvement service, supervision, covering your NHS Pathway coordinator colleague, training clinical and non clinical staff members, general clerical duties such as booking of appointments and answering telephone calls. The post holder is also expected to work in conjunction with medical records guidelines, Trust policies and Human Fertilisation and Embryology Authority regulatory; with the movement of case-notes around the Trust and maintaining up to date electronic records.
We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast-paced environment.
This post is a full time basis of 37.5 hours per week and on-site.
To prepare invoices for private patients ensuring that Trust standing financial instructions are adhered to and that billing is carried out appropriately.
To deal with any queries relating to private patient billing.
Accurate data recording as per our Human Fertilisation and Embryology Authority.
To participate in the smooth running of the Wolfson Fertility Centre administration offices, providing a professional customer focused service.
To be responsible for the efficient administration of the Wolfson Fertility Centre administration team.
To supervise a small team of staff and to ensure that best practice is adhered to as per our Trust’s policies.
To be a contact point for all private and donation queries relating to the day to day running of the Wolfson Fertility Centre.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert

Please refer the Job description for details