Process Advisory Lead

at  HSBC

Job description
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Process Advisory Lead
Identify changes in policies and guidelines for carrying out know your customer checks. Evaluate low-medium intensity changes in policies and guidelines and provide training to processors/checkers who are handling mid-level complexity.

The role holder will:

• Provide policy and procedure advice and guidance to processors and/or checkers.
• Support mid-sized markers/product/business lines with KYC related changes, updates and checks based on revisions.
• While evaluating changes in policies and procedures, look at them from the lens of audit and compliance related issues.
• Liaison with the internal policy team, other stakeholders to seek clarifications, suggest changes to the CLM policy/procedure.
• Lead training sessions with new joiners, processors and checkers on the KYC checks, any modifications.
• Adhere to HSBC’s guidelines and service level agreements.

Requirements

• Bachelor’s degree economical-administrative or equivalent with industry experience / functional.
• Experience and/or knowledge in the Anti Money Laundering framework.
• Basic knowledge of Outlook and basic or intermediate level in Office (Excel, Power Point, Word, etc.)
• Advance Comprehension of English texts and conversational.
• Numerical data management.
• analysis capacity.
• Evidenced capabilities based on previous work experience preferred but potentially examples of education.
• Develop the sense of innovation, generating changes through the transformation of the process and generating alternatives aligned to global standards.
• Exercise responsibility, honesty, and commitment.
• Time management.
• Ability to be flexible and willing to change along with changes in corporate and departmental goals.
• Resilience for new changes and constant challenges.
• Ability to learn quickly and adapt to evolution and changing priorities. Procedures change frequently; Selected candidates are expected to implement the changes immediately with minimal training

PRINCIPAL ACCOUNTABILITIES:

• Have knowledge about AML, Financial Crime, Sanctions and Global & Local policies and procedures of the line of business.
• Willingness to work as a team.
• Skills and abilities: Observer, meticulous, detailed in the reading, with the ability to discern the affectation and / or consequence that the findings may have, ability to adapt to future changes and commitment to grant high-quality work.
• Correct administration and monitoring of workloads.
• Review and analyse transactional movements and customer information / behaviour / news that are in accordance with the position he / she carries out and / or activity and to request customer or Line of Business confirmation / validation if required.
• Manage and monitor the actions emanating from the review to ensure compliance with local regulations and global standards (maintenance, signatures, digitization)
• Knowledge of customer profiles, identifying possible patterns of money laundering and terrorist financing activity, ensuring compliance with applicable internal policies and procedures and external regulations.
• Knowledge of transactional activity of suspicious / unusual patterns of activity using various internal systems, reports, and external data sources.
• Apply compliance and operational risk controls, in accordance with company and regulatory standards, policies and practices, report control weaknesses, compliance violations, and operational loss events.
• Keep up to date with an understanding of systems, policies, procedures, and regulations within CLM Operations

Requirements

• Bachelor’s degree economical-administrative or equivalent with industry experience / functional.
• Experience and/or knowledge in the Anti Money Laundering framework.
• Basic knowledge of Outlook and basic or intermediate level in Office (Excel, Power Point, Word, etc.)
• Advance Comprehension of English texts and conversational.
• Numerical data management.
• analysis capacity.
• Evidenced capabilities based on previous work experience preferred but potentially examples of education.
• Develop the sense of innovation, generating changes through the transformation of the process and generating alternatives aligned to global standards.
• Exercise responsibility, honesty, and commitment.
• Time management.
• Ability to be flexible and willing to change along with changes in corporate and departmental goals.
• Resilience for new changes and constant challenges.
• Ability to learn quickly and adapt to evolution and changing priorities. Procedures change frequently; Selected candidates are expected to implement the changes immediately with minimal training.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued By HSBC Electronic Data Process Mexico Private LTD

The role holder will:

• Provide policy and procedure advice and guidance to processors and/or checkers.
• Support mid-sized markers/product/business lines with KYC related changes, updates and checks based on revisions.
• While evaluating changes in policies and procedures, look at them from the lens of audit and compliance related issues.
• Liaison with the internal policy team, other stakeholders to seek clarifications, suggest changes to the CLM policy/procedure.
• Lead training sessions with new joiners, processors and checkers on the KYC checks, any modifications.
• Adhere to HSBC’s guidelines and service level agreements