Process Automation Engineer

at  BankVic

ABOUT BANKVIC:

We are the small bank of big opportunity.
We exist to serve those who protect and serve our community. Founded 50 years ago by Victoria Police officers, we have since grown to over 120,000 members from the police, health, and emergency services. Because we’re small, we each have a greater impact. We challenge ourselves to try new things. We aren’t afraid to own our mistakes, or call something out.
As a certified B Corporation, we are committed transparency, accountability, and working in the best interest of our members, community and each other. Being a small bank also means you can get involved in a broad range of work and gain exposure to parts of the organisation outside of your own team.
If you’re seeking to make a difference and find purpose in your work, it’s time to join us at BankVic.

THE ROLE:

Reporting to the Head of Engineering, you will design and implement automation to streamline banking operations, enhance customer experiences, and improve overall efficiency. You will collaborate with stakeholders to identify automation opportunities, develop robust workflows, and ensure the seamless integration of automated solutions.
You will guide the organisation in adopting and optimising automation technologies that align with BankVic’s strategic goals.

KEY RESPONSIBILITIES:

• Design, develop, implement, and support automation workflows.
• Contribute to the improvement of BankVic’s policies, systems, and processes, ensuring compliance with industry standards and maintaining accurate documentation.
• Analyse existing processes to identify automation opportunities and propose solutions.
• Create and maintain detailed documentation for automation processes, including workflows, procedures, and user guides.
• Conduct thorough testing and debugging of automated solutions to ensure robust performance and reliability.
• Problem solve issues that arise in day-to-day running of automated processes and provide timely responses and solutions.
• Liaise with third party suppliers for the delivery of solutions.

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL HAVE:

• Significant experience designing and implementing automation workflows using a low-code development platform such as Newgen One, Power Platform, Mendix, etc.
• Experience in J2EE based technology, client/server web application architectures, consumption of REST and SOAP APIs, development practices and designing for performance and scalability.
• Exposure to DevOps, CI/CD, test automation, GitHub, Postman, AWS and Azure would be advantageous.
• Strong analytical skills with ability to assess complex processes and identify automation opportunities.
• Excellent communication skills, with ability to articulate technical details to non0technical stakeholders.
• Ability to work collaboratively with key stakeholders and third-party providers and build strong partnerships.
• Experience and knowledge in the banking/financial services industry.