Process Excellence Manager

at  ZEISS Group

About Us:
How many companies can say they’ve been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
What’s the role?
The Process Excellence Manager will play a crucial role in overseeing, reviewing, and analyzing the performance of various procedures. This position involves making recommendations for improvements to drive business excellence through innovative process enhancements and effective collaboration across our team.
Sound Interesting?

Here’s what you’ll do:

• E2E Process Design Workshops: Organize, moderate, and conduct end-to-end process design workshops to develop future collaboration between businesses (SBUs), the Shared Services organization, and global functions.
• Process Development: Jointly develop and document inputs/outputs, process steps, roles and responsibilities, improvement opportunities, and joint process KPIs.
• Implementation Planning: Determine implementation items and content following process design workshops. Develop and align the implementation plan with the eNAble project lead and PMO.
• Performance Management: Develop tracking logic and tools for joint KPIs and work closely with the eNAble project lead and PMO to deliver on agreed milestones.
• Support and Implementation: Support project lead and workstream leads with the implementation of improvement topics and take implementation responsibility for selected workstreams.
• Process Assessment and Recommendations: Provide an objective assessment of how well a business process operates and give actionable recommendations to refine all aspects of the business process.
• Continuous Improvement: Strive to make business processes easier, faster, better quality, and more affordable. Conceptualize, document, and implement continuous improvement thinking and methodologies, enabling teams from both SBUs and Shared Services to use these practices.
• Documentation: Ensure complete, consistent, and audit-proof documentation of processes, standards, policies, SOPs, etc., in the management system. Drive periodic reviews, updates, and version management.
• Improvement Implementation: Act as a continuous improvement “challenger” following the implementation of process improvements. Ensure a consistent project approach, methods, and standards.
• Stakeholder Engagement: Engage, collaborate with, and influence all functions to ensure the Process Excellence strategy is understood and supported by the appropriate stakeholders. Build strong relationships with key functional leaders to align improvement initiatives with business strategy.

Do you qualify?

• Bachelor’s degree in Business Management or other related field
• 5+ years experience including process design, new product / process introduction, standard work definition
• Strong facilitation, negotiation and problem-solving skills applied across matrixed internal and external teams
• Strong communication and presentation skills and be able to work across all levels of the organization.

Working Conditions and Special Demands:
Hybrid work schedule – 3 days in the office/2 days remote.
Compensation:
The annual pay range for this position is $94,000 – $117,000
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.
Your ZEISS Recruiting Team:
Maria Khalil
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends)

• E2E Process Design Workshops: Organize, moderate, and conduct end-to-end process design workshops to develop future collaboration between businesses (SBUs), the Shared Services organization, and global functions.
• Process Development: Jointly develop and document inputs/outputs, process steps, roles and responsibilities, improvement opportunities, and joint process KPIs.
• Implementation Planning: Determine implementation items and content following process design workshops. Develop and align the implementation plan with the eNAble project lead and PMO.
• Performance Management: Develop tracking logic and tools for joint KPIs and work closely with the eNAble project lead and PMO to deliver on agreed milestones.
• Support and Implementation: Support project lead and workstream leads with the implementation of improvement topics and take implementation responsibility for selected workstreams.
• Process Assessment and Recommendations: Provide an objective assessment of how well a business process operates and give actionable recommendations to refine all aspects of the business process.
• Continuous Improvement: Strive to make business processes easier, faster, better quality, and more affordable. Conceptualize, document, and implement continuous improvement thinking and methodologies, enabling teams from both SBUs and Shared Services to use these practices.
• Documentation: Ensure complete, consistent, and audit-proof documentation of processes, standards, policies, SOPs, etc., in the management system. Drive periodic reviews, updates, and version management.
• Improvement Implementation: Act as a continuous improvement “challenger” following the implementation of process improvements. Ensure a consistent project approach, methods, and standards.
• Stakeholder Engagement: Engage, collaborate with, and influence all functions to ensure the Process Excellence strategy is understood and supported by the appropriate stakeholders. Build strong relationships with key functional leaders to align improvement initiatives with business strategy