Process Improvement Analyst

at  WCS Group

Reporting to the Head of Governance and Compliance, we are seeking a detail-oriented Process Analyst to join our team. This individual will be responsible for managing our central process document repository and driving business improvements within the organisation. The ideal candidate will have a passion for process optimisation, strong analytical skills, and the ability to collaborate effectively with various teams.
This is a hybrid role, working 1x day per week from any of the below office locations & 4x days per week from home.
Daventry, Northamptonshire
Quedgeley, Gloucester
Fazeley, Tamworth

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Process Management, or a related field.
• Proven experience as a process analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in process mapping tools and document management systems including Triaster and recognised experience with Microsoft Visio.
• Familiarity with project management or business analyst methodologies is a plus.

Manage Document Repository:

• Organise, update, and maintain the central process document repository.
• Ensure all process documentation is accurate, accessible, and up to date.
• Implement a system for the regular review and approval of processes.