Process Improvement Specialist

at  St Thomas Elgin General Hospital

SALARY: $44.46 - $52.02

We are seeking a dedicated Process Improvement Specialist to join our team in enhancing operational efficiency and patient care quality within our hospital. You will collaborate with inter-disciplinary teams to develop and implement innovative solutions and streamline workflows. Your role will be crucial in fostering a culture of continuous improvement.

Our strategic direction is to deliver care that adds value through our patients’ eyes. Our vision is Together, creating health care excellence for our community. Reporting to the Manager, Transforming Care, the Process Improvement Specialist serves as expert in Lean philosophy, theory and tools. In addition, this position is responsible for:

• Coaching, guiding and mentoring a culture of continuous improvement in the pursuit of an excellent patient care experience
• Developing tools, support analysis, and implement strategies for the successful achievement of continuous improvement goals
• Facilitating and engaging participants using the Lean Management system
• Planning, developing and delivering education and training
• Providing one on one coaching, mentoring and support to individual leaders, staff and improvement teams

This is a unique opportunity for a dynamic leader to show-case their strengths and talents in LEAN process improvement, process redesign, program evaluation and development. The incumbent will play a key leadership role in developing LEAN strategies and will work collaboratively at all levels of the organization to ensure quality service delivery.
In support of our core values of Compassion, Accountability, Respect, Innovation and Collaboration, we look forward to hearing from individuals who are looking for a challenge as we move forward to meet our vision of an excellent patient experience every time.