Process Intelligence Consultant - Process Improvement Associate II

at  JPMorgan Chase Co

JOB DESCRIPTION

Come be a member of the Process Intelligence team. We work with people, process, technology, and data to improve our products and services. We are looking for a candidate who is passionate about transforming the way we work. This is an opportunity to join a highly-successful, collaborative team that consistently delivers value-added outcomes to our business stakeholders.
As a Process Improvement Associate II in the Process Intelligence team, you will develop discrete-event simulation models that support predictive dashboard content, process transformation efforts and other what-if scenarios for our business stakeholders. Simulation Models are typically part of a broad approach to enable stakeholders with data insights and visualizations to empower data-driven decision-making. You will have an opportunity to leverage your outstanding skills in data mining, analytical problem solving, communication, project management, and interpersonal relationship management to effectively evaluate and understand business processes through data and develop accurate discrete-event simulation models. In addition, you should be adept at building relationships with clients, excel at presenting analytical insights in an interesting and insightful way, and be able demonstrate business value as an outcome of work product.

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS:

• Bachelor’s or Master’s Degree in a quantitative field; degrees in Operations Research, Systems Engineering, Industrial Engineering or Finance a plus
• 3 plus years working on complex, highly-visible analytical projects in a large-scale, corporate or global finance environment
• Practical experience with discrete event simulation and/or agent-based simulation software such as Simio, Simul8, FlexSim or AnyLogic
• Experience managing and processing large, unstructured data; familiarity with data warehousing and transformation tools and processes with exposure to multiple database technology implementations
• Outstanding critical thinking and problem-solving skills; adept at navigating an ambiguous, semi-structured work environment
• Superior ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions
• Client management skills - Able to closely partner with senior leaders, supervisors, front line employees and other stakeholders on projects

PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS:

• Proficiency in software for manipulating, modeling, and visualizing data (SAS, SQL, Alteryx, and/or Python preferred; knowledge of Tableau is a plus)
• Project management skills – Able to frame projects and establish required governance to move projects forward. Project Management Professional (PMP) certification and management consulting experience
• Practical experience with and theoretical knowledge of statistics (regression, distribution fitting, forecasting, bootstrapping)
• Deep curiosity, creativity, and imagination; continuous learner
  This role does not offer visa sponsorship.
  This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

• Translate raw, complex, and ambiguous business process data into meaningful insights that can be used to support simulation modeling and analytics engagements
• Support full-stack simulation model development (data gathering, exploration, manipulation, and visualization; model development; model validation)
• Build and deploy prototype solutions to demonstrate concepts and prove business value
• Perform assessments of the business to clearly define a problem statement, formulate an initial solution strategy, and achieve stakeholder agreement on proposed analytical work
• Actively manage the timely completion of all engagement milestones and tasks on long-term projects
• Proactively communicate with the sponsor, key stakeholders, and subject matter experts throughout the engagement as appropriate to foster strong relationships as a trusted advisor
• Deliver quantifiable and documented business value for the work performed