Process Quality Engineer

at  DHL

COME TO BUILD THE BUSINESS OF THE FUTURE

We are looking for Process Quality Engineer in Vignate.
If you are motivated, organized individual, seeking a challenging and rewarding opportunity and …
If you’re looking for change, and you’re ready to make changes … we’re looking for you.

NOW, HERE’S WHAT WE NEED FROM YOU:

• Degree in Management Engineering or Economics;
• 4 years experience;
• Experience in Performance Management, productivity and continuous improvement methodologies highly desirable ;
• Familiar with tools such as Six Sigma, Lean production;
• The role holder must be dynamic and goal orientated; enabling site teams to work accordingly to the plan;
• The role holder must act self initiative but understand the role as an integrated team role;
• Experience is needed to collaborate with ops managers across all levels within a country;
• Fluently in English

• You’ll improve activities necessary to collect information in order to guarantee the critical analysis of the production data for the optimization of parameters in terms of quality;
• You’ll manage assures data and information to support the Warehouse supervisor for analysis of periodical reports, underlining corrections and identifying possible issues;
• You’ll manage of customer complaints until their closure, with root cause analysis activities and definition of CAPAs;
• You’ll investigate the root cause of NCRs, propose corrective actions, assist and monitoring the implementation of process changes and trends;
• You’ll prepare and distribute reports, graphs and analyzes of both internal NCs and customer complaints;
• Monitoring customer quality indicators;
• Monitoring the quality and timing of problems and their implementation, including technical realization;
• Quality KPI increase and consequently decrease of penalties;
• NCR root cause analys and solutions