Processing Clerk

at  Agriculture Financial Services Corporation

At AFSC, we care about each other, about Alberta and about agriculture. PEOPLE ARE OUR FOUNDATION. We want to work with talented people from a wide range of backgrounds. We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities. CLIENTS ARE OUR FOCUS. The perseverance and hard work we see from our clients inspires us to show that same work ethic in everything that we do. EXCELLENCE IS OUR ASPIRATION. We are innovative, knowledgeable, and diverse and love what Albertan agriculture produces for people around the world. Working together, we grow and sustain the agriculture industry in Alberta.
Posting will close 9th of October 2024.
This position is required to work in our Lacombe central office.
Reporting to a Supervisor, Processing, and working closely with verification staff, this position is responsible for setting up and maintaining client files in a computerized environment for the Insurance and Income Stabilization programs. This position will also be required to work on AgriRecovery, LPI, Lending and any other Adhoc programs and products administered by AFSC.

What will your growth opportunities look like in this role?

• Learn and become knowledgeable in the Insurance and Risk Management aspects of AFSC
• In-house learning and development

What will you be responsible for?

• Setting up and maintaining client files in a computerized environment for the Insurance, Income Stabilization and Adhoc programs offered by AFSC
• Work under guidance to process, review, and verify client information to ensure accuracy and accessibility
• Receive, review, update and edit applications and claim submissions on the Insurance, Income Stabilization program and/or Adhoc programs ensuring all relevant application documentation is included and complete
• Respond to internal and external client inquiries. Ensure a positive experience for clients by having courteous interactions
• Perform various administrative and data entry functions
• Establish relationship with Branch Delivery teams to share client information and acquire clarifications relative to low – medium complexity applications and claims and to request required documentation

What are we looking for from you?

• Has strong analytical skills and attention to detail
• Plans and prioritizes work to meet commitments aligned with organizational goals
• Works collaboratively with others to meet shared objectives
• Holds self and others accountable to meet commitments
• Maintains an open, friendly, and accepting demeanor when interacting with others
• Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfill business objectives
• Strong computer skills with an ability to effectively utilize the corporate computer systems and software such as the Microsoft Suite of products

What else is in it for you?

• Health, dental, and vision benefits on your first day of employment
• Health Spending Account
• Corporate functions
• Winter Holiday closure
• PSPP contributions
• Generous vacation and special leave days
• Health and wellness initiatives

QUALIFICATIONS:Preferred:

• High School Diploma or GED
• 2 years of related experience

What will your growth opportunities look like in this role?

• Learn and become knowledgeable in the Insurance and Risk Management aspects of AFSC
• In-house learning and developmen

What will you be responsible for?

• Setting up and maintaining client files in a computerized environment for the Insurance, Income Stabilization and Adhoc programs offered by AFSC
• Work under guidance to process, review, and verify client information to ensure accuracy and accessibility
• Receive, review, update and edit applications and claim submissions on the Insurance, Income Stabilization program and/or Adhoc programs ensuring all relevant application documentation is included and complete
• Respond to internal and external client inquiries. Ensure a positive experience for clients by having courteous interactions
• Perform various administrative and data entry functions
• Establish relationship with Branch Delivery teams to share client information and acquire clarifications relative to low – medium complexity applications and claims and to request required documentatio