Proctor

at  Western University

ABOUT WESTERN

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the “Western Experience” - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

ABOUT US

The Undergraduate Services Office steers the undergraduate academic program in Engineering. Students, faculty and staff are provided support in all academic matters, including: academic counselling for students; scholastic offenses and requests for relief; academic record keeping and adjudication; revisions to the Western Engineering sections of the Academic Calendar; timetable scheduling; recruitment; and, facilitating awards ceremonies.

Education:

• No Degree, Diploma, or Professional Designation require

Experience:

• 1 year of experience providing customer servic

Skills, Abilities & Expertise:

• Detail-oriented with an ability to function and process information with high levels of accuracy
• Ability to employ a systematic and efficient approach to work
• Ability to confront issues or situations in an objective manner
• Strong verbal communication skills
• Ability to work in a manner that models best practices in confidentiality standards
• Ability to apply critical thinking to evaluate information and make appropriate decisions
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Computer skills with the ability to learn and use software program

The Proctor will assist instructors with administering exams, including written tests, multiple choice, and tests completed electronically. The incumbent will distribute exams, review student cards to confirm they match the name on the exam and belong to the student presenting the card, and will oversee the students as they complete their exams. Once the exams are completed, the incumbent will collect each one, ensuring that all required forms are collected back from each student as applicable, safeguard the exams and submit them for marking.
Qualifications

Education:

• No Degree, Diploma, or Professional Designation required

Experience:

• 1 year of experience providing customer service

Skills, Abilities & Expertise:

• Detail-oriented with an ability to function and process information with high levels of accuracy
• Ability to employ a systematic and efficient approach to work
• Ability to confront issues or situations in an objective manner
• Strong verbal communication skills
• Ability to work in a manner that models best practices in confidentiality standards
• Ability to apply critical thinking to evaluate information and make appropriate decisions
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Computer skills with the ability to learn and use software programs