Procurement Manager - Operational Goods & Services

at  Deliveroo

WHY DELIVEROO?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

PREFERRED QUALIFICATIONS

• MCIPS qualification or working towards it
• Experience working in a fast-paced, high-growth environment (e.g., startup or tech industry)
• Experience in managing multiple spend categories, including indirect procurement

THE ROLE

Procurement’s role is to support Deliveroo in the delivery of increased profit and growth through a well managed and sustainable supplier base. Reporting to the Head of Category, the role of Procurement Manager offers a rare opportunity to be a part of one of the fastest growing tech startups at a very exciting stage. You’ll be joining a team in early stages of maturity with big ambitions, already responsible for circa £650m of spend, and tasked with an Exec sponsored ‘Cost Out’ initiative in 2025/26. Our Procurement team operates on a hybrid model, which means that employees are required to come into the office three times per week. Our office is located in London, specifically on Cannon Street.

WHAT YOU’LL DO

This is a Global role, operating from London HQ, which would involve multiple activity, including:

• Develop and Execute Procurement Strategies: Create and implement procurement strategies that deliver value, cost savings, and operational efficiencies. Align these strategies with broader business objectives to support Deliveroo’s growth and profitability.
• Supplier Management and Negotiation: Manage key supplier relationships, including negotiating contracts to secure the best terms. Drive continuous improvement and value creation through effective supplier performance management.
• Risk Management: Conduct supplier risk assessments, manage third-party risk, and develop mitigation strategies to protect Deliveroo from supply chain disruptions, financial instability, or regulatory issues.
• Strategic Sourcing: Lead strategic sourcing initiatives, including competitive bidding, RFP/RFI processes, and supplier selection based on robust evaluation criteria (e.g., cost, quality, risk, and innovation potential).
• Supplier Performance Monitoring: Establish and monitor supplier KPIs and SLAs, ensuring continuous improvement and accountability. Collaborate with suppliers to identify opportunities for innovation and enhanced performance.
• Cross-Functional Collaboration: Engage with internal stakeholders such as Finance, Operations, Legal, and IT to ensure that procurement activities support wider business objectives and are fully aligned with operational requirements.
• Contract Lifecycle Management: Lead contract negotiations, ensure contract compliance, and manage the contract lifecycle from inception to renewal or termination. Ensure all contractual terms and obligations are adhered to.
• Drive ESG and Sustainability Initiatives: Support Deliveroo’s environmental, social, and governance (ESG) goals by identifying sustainable procurement opportunities and driving ethical sourcing practices.
• Process Optimisation: Identify opportunities to improve procurement processes and drive efficiencies. Leverage technology and digital procurement tools to enhance sourcing, risk management, and contract management activities.
• Data Analysis and Reporting: Analyse spend data, market trends, and supplier performance to inform procurement strategies. Prepare regular reports to track cost savings, supplier performance, and risk management outcomes.