Procurement Operations Assistant Manager

at  The Este Lauder Companies

The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.
Do you want to work for one of the world’s largest luxury beauty brands?
Do you want to work for a company that delivers value to its customers on a daily basis?
Do you want to join a talented, multi-lingual and fun team?
We are looking for

REQUIREMENTS:

• 5 to 7 years’ experience developing, implementing & managing IT Vendor performance, projects, and relationships.
• Prior experience Orchestrating a Procurement Operations Process.
• Prior experience managing IT Vendors.
• Demonstrated ability to manage multiple vendor partners.
• Ability to lead, influence & motivate staff & partners.
• Ability to think strategically & communicate effectively in a fast-moving, rapidly changing environment.
• Expertise in MS Excel, PowerPoint, Word, Service NOW.
• Leadership and project management skills.

THE ROLE:

This role will act as the primary point of contact for ELC stakeholders & strategic partners, responsible for managing actions and information flows associated with stakeholder requests and negotiations for 3rd party external expenditure. The position will seek and obtain decision/approvals required to drive VMO activities through to successful completion for the Retail, Infrastructure and Application Solution categories. This role requires functional knowledge of the core vendor agreements and the ability to perform contract drafting.
Qualifications

RESPONSIBILITIES:

• Review strategic and tactical vendor agreements and revise as necessary to ensure ELC is maximizing benefits while minimizing financial expenditure / exposure. Recommend contract revisions to improve language and reduce gaps/inconsistencies.
• Evaluate/negotiate vendor Contract Change Orders (CCO’s), Transaction Schedules and SOWs to ensure documents are in alignment with agreements and contract drafting is correct. Create associated approval packages
• Manage stakeholder escalations, resolve issues and implement stakeholder engagement processes and cadences.
• Lead a team of procurement operation representatives, performing tactical IT sourcing.
• Ensures all daily activities are delivered in an effective and timely manner and that all support and resources needed are available for success
• Review and optimize daily operational processes and activities identifying ways to improve efficiencies and opportunities for automation.
• Help to establish a consistent reporting mechanism with analysis on a regular basis focusing on service improvement, internal customer engagement, KPI and SLA reporting, proposed targets and tracking business impact.
• Report on service delivery against SLA’s; continuous improvement initiatives etc.
• Drive Quality Assurance system.
• Manage daily purchasing activities and ensure performance standards are met throughout production. Enhance procurement and production processes and policies for efficiency and effectiveness.
• Identify and engage with global suppliers that meet our criteria for pricing, quality, timeliness, and reliability. Build and maintain strong supplier relationships, negotiate contracts, set clear terms and deadlines, maintain ongoing communication, manage performance, resolve disputes, and foster long-term partnerships.
• Understanding of regional contracts, supply agreement templates along with thorough understanding of legal concepts.
• Maintaining agreements database, tracking contracts’ expiry dates and assuring the extensions are signed in a due time.