Procurement System Support

at  Pact Group

Company Description
Working as one, our Packaging, Reuse and Recycling divisions make us a company that operates across the whole Circular Economy. We’re very proud to have received multiple awards in recognition of our unwavering commitment to innovative and sustainable Packaging, Reuse and Recycling Solutions.
Job Description

YOUR SKILLS AND EXPERIENCE:

To be successful in this role, you’ll have:

• 2 to 3 years of experience in ERP systems preferably SAP in a support/procurement environment.
• Willingness to learn new systems (e.g., SAP, Coupa).
• Experience in designing processes, guidelines, and training materials.
• Proficient in Word, Outlook and Excel
• Strong problem-solving skills and attention to detail
• Excellent written and verbal communication skills and the ability to relate to a variety of people.
• Abilit to work in a dynamic and fast-paced environment

Additional Information

YOUR KEY RESPONSIBILITIES WILL BE TO:

• Action tickets escalated to the Coupa team from the first level support team.
• Serve as back-up to the Coupa ticketing support team when required.
• Perform troubleshooting through technical knowledge of Coupa and SAP
• Assist with Coupa to SAP Integration errors (PO, Receipt & Invoice)
• Update existing catalogues, amend content groups required and creation of new one.
• Design/create training material to support the systems.
• Conduct online training for end-users, both internal and external (vendors).
• Support with transition of vendors from legacy system to Coupa and process configuration changes.
• Ensure compliance with the Health and Safety in Employment legislation, and Pact policies.

To be successful in this role, you’ll have:

• 2 to 3 years of experience in ERP systems preferably SAP in a support/procurement environment.
• Willingness to learn new systems (e.g., SAP, Coupa).
• Experience in designing processes, guidelines, and training materials.
• Proficient in Word, Outlook and Excel
• Strong problem-solving skills and attention to detail
• Excellent written and verbal communication skills and the ability to relate to a variety of people.
• Abilit to work in a dynamic and fast-paced environmen