Produce Coordinator

at  Fresh City Farms Inc

ABOUT FRESH CITY:

Fresh City is an award-winning urban farm and omni-channel retailer. Founder-led, we’re on a mission to help people better the world through their food choices. More than one decade after we first began, our belief in that is even stronger. Every day, we deliver organic produce, chef-inspired and made from scratch prepared foods, bespoke meats and more to thousands of Greater Toronto Area families.
In 2022, subscription-based organic produce and grocery delivery company Mama Earth Organics was added to the Fresh City family, bringing farmers, makers and eaters together to deliver a food experience that respects our bodies, our planet, and our shared tomorrow.
Location: 19 Waterman Ave

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Purchasing
• Category fulfillment for online market:
• Use ERP and associated tools to purchase produce
• Track KPIs using the tools for Margin, Out-of-stock credits, Category growth, Shrink %
• Vendor communications; coordinate purchasing details with vendors, including pricing revisions, order cancellations, discontinued items, back orders, returns, delivery dates, and invoice discrepancies.
• Ensure Purchase Orders, Purchase Return Orders, and Transfer Orders are executed & reconciled properly & in a timely fashion.
• Create and share Purchase Orders with vendors for next day needs
• ERP, E-comm platform & product maintenance:
• Keeping our ecommerce platform(s) up-to-date: descriptions and proper product attributes
• Inventory control for Online Next Day by updating RTI tool and Web Availability
• Be accountable for the integrity of product information, such as certifications, sourcing, packaging, and transparency.
• Quality Assurance, Inventory & Receiving
• Inspect Produce upon receipt
• Communicate with Purchasing, Receiving and Set Up teams regarding Produce
• Receive orders and ensure quality and quantity reflect our standards and expectations. Reject poor quality produce
• Confirm inventory of expected shorts/near shorts to advise BP actions
• Receive all Produce orders into NAV and post invoices and notes in Slack
• Ensure all received items make it to their storage locations by directing the Receiving team to do so
• Work with QA Manager to plan and assign weekly produce prep for Set up team
• Report any concerns in the fridges and storage
• Be accountable for all quality control decisions and communicate with Purchasers
• Ensure clear communication with BP team to accommodate all shorts and substitutions
• Business Process
• Process incoming and outgoing inventory items into ERP
• Inventory management by organizing cycle counts, investigating errors and packing line returns or additional needs
• Team cooperation & People Management
• Partnership: work closely with colleagues and suppliers
• Monitor and assign tasks to Receivers : station pull, fridge maintenance, accurate notes on Receiving docs, space maintenance
• Participate in team huddles and share information as needed
• Update shared documents daily (Packing Line, Manifest, Kitchen Orders, Count sheets)
• Communicate with the Packing Line Managers all relevant information for next day’s pack
• Support teams during periods of process improvement and space changesPerform other duties as assigned by your supervisor.