Product Analyst Payments

at  Teachers Federal Credit Union

JOIN OUR TEAM:

For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America’s Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

SUMMARY:

The Product Analyst supports payment platforms that serve Teachers’ members.

QUALIFICATIONS & EDUCATION:

• Bachelor’s degree in Computer Science, Information Systems, Information Technology, Engineering or eight years’ experience in a related field required
• Minimum five years’ experience in payments usage in a bank or credit union required
• Techno-functional, payments domain expertise required
• Intermediate experience using Jira, Confluence or similar project management tools required
• Intermediate programming language experience with SQL is required, Python is a plus
• Professional Agile certifications (CSPO) and banking domain certifications preferred
• Strong understanding of hybrid Payments architecture and models used for analysis
• Knowledge of Payments landscape in various areas of P2P, A2A, Bill Pays, Loan payments, payments tools, data analysis and reporting

• Analyze and enhance Payments functions including P2P, A2A, Bill Pay, Loan Pay to meet Member requirements
• Evaluate the requirement intake and track the development, integration and implementation of Payments initiatives
• Identify the best course of action to permanently resolve issue based on the root cause analysis and document the updates
• Identify needs and resolve issues in the areas of payments and its associated functions
• Provide responses to incidents, SOP creation,
• Educates users on payment content
• Review scheduled jobs and ensure the system is compliant to the standards set
• Performs weekly and monthly status reports submission to team, stakeholders and leadership teams
• Maintain up-to-date knowledge of industry standards, best practices and the evolving Payments transformation landscape
• Performs other duties as needed upon request from immediate supervisor