Product Analyst - Reconciliations

at  DEUNA

About DEUNA \uD83E\uDDE1
We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform. With our products we’ve consolidated hundreds of payment solutions in a single integration, harness an intuitive payment orchestration method and centralize payment reconciliation.
We are currently present all across LATAM and looking for exceptional talent to join our team and continue revolutionizing the world of payments! \uD83D\uDE80
Visit https://www.deuna.com/ to learn more about us!

KEY SKILLS AND QUALIFICATIONS:

• SQL proficiency: Strong SQL proficiency is required to perform database queries, analyze reconciliation data and identify transaction discrepancies.
• Experience in Product and Reconciliation areas: Previous experience managing reconciliation processes, ideally in product related roles.
• Excellent analytical thinking and problem solving skills.
• Good communication skills, to coordinate between technical teams and business partners.
• Familiarity with payment systems, financial transactions and settlement processes is a plus.
• Preferred Qualifications:Experience with data analysis tools, such as Excel, Metabase or Snowflake.
• Previous experience working with payment processors, acquirers or financial reconciliation systems.

• Relay and document integrations: Lead the analysis and documentation of each new integration with payment processors and acquirers, generating technical requirements for the technology team and ensuring accurate and efficient reconciliation processes.
• Monitor KPIs: Track and ensure compliance with key reconciliation KPIs. Analyze issues and discrepancies in the reconciliation process, working with teams to resolve them and optimize performance.
• Merchant Care: Address merchant inquiries, requests and issues related to reconciliatory results, providing clear explanations and insights to ensure results are aligned with expectations.