Product Analyst

at  Royal Caribbean Group

POSITION SUMMARY:

The Product Analyst is responsible for assisting Product teams in overseeing a specific product that supports the Royal Caribbean and Celebrity Cruises consumer websites The role is responsible for all analysis related to delivering and managing the lifecycle of consumer web features related to the role’s supported product(s) The role provides key inputs to product roadmap management to maximize the customer experience The role collaborates with the Product Owner User Experience Engineering Business Intelligence QA business stakeholders and Support teams as well as the broader organization to provide the best possible solutions and recommendations

QUALIFICATIONS:

• Bachelor’s degree in business or technology-related area of study preferred
• 2+ years of experience with software and/or eCommerce productsExperience with agile software development processes requirements management
• and project management
• Travel Industry e-commerce experience preferred

KNOWLEDGE AND SKILLS:

Strong understanding of multilayered

• matrixed organization and establishing clear workflowsStrong interpersonal and written/verbal communication skills
• synthesizing multiple inputs/data points into clear conclusions and recommendationsAbility to flourish in an extremely fast-paced
• high-growth entrepreneurial environmentA strategic thinker able to structure clear approaches for solving complex
• often-times ambiguous problemsHighly analytical with demonstrated ability to directly drive required modeling research analysis
• etc
• Strong understanding of eCommerce systems and processesSuperior organizational skills and ability to monitor manage and execute on a variety of tasks and efforts at differing stages of discovery and execution handle a large request queue
• and deliver in a fast-paced deadline-driven environment

1 Collaborates with Product Owner and stakeholders to define and document feature requirements
2 Collaborates and provides business guidance to the software implementation team (programmers and testers) to ensure requirements are correctly understood and completed/validated
3 Gathers analyzes and diagrams project requirements using different approaches based on the needs of the feature/request and the team
4 Writes and manages implementation requests through research spikes user stories and/or bugs Especially works on writing clear and accurate acceptance criteria for them
5 Uncovers existing dependencies between requests (enhancements changes bugs) and/or existing legacy applications or business rules in order to determine their impact on the project
6 Maintains updated documentation in before during and after the development process to ensure coherence between the original requests all approved changes and the final behavior of the application
7 Triage issues/bugs during the development process to determine root causes possible resolutions and production issues to route them to the correct teams
8 Assists with feature/story traceability from requirement inception to product delivery
9 Understands the web system architecture and how it integrates with other applications services layers downstream systems and third-party tools
Performs other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform other job-related duties assigned by their supervisor or management