Product & Contracting Manager

at  Exodus

ABOUT US

Our mission is simple, to Improve life through travel. Exodus Travels is one of the world’s leading adventure travel companies delivering extraordinary traveling experiences across more than 90 countries worldwide. Providing unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years. Our values are to Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, they underpin the work that we do and act as a reminder of why we do it. We are looking for people who can embrace our values and live them every day.

WHAT WE ARE LOOKING FOR:

• A commercially focused and experienced Product & Contracting Manager with a background in travel or tour operations
• Extensive experience in product management and contracting
• Proven track record in negotiating rates, commercial agreements, and tactical buying
• In-depth knowledge of the Americas and/or Africa travel markets
• Excellent communication skills, both verbal and written, with a friendly and professional manner and ability to build great relationships
• Experience or knowledge of outdoor and adventure activities such as trekking, hiking, or cycling is a plus
• IT literate, especially in Excel, PowerPoint, and Word
• Able to travel for business purposes
• A positive culture champion, who is energetic and supportive of continuous improvement
  If you’re looking for your next adventure and want to play a key role in the delivery of our Exodus experiences, then we would love to hear from you!

WHAT YOU WILL BE DOING:

You will manage a range of tours, extensions and hotels through direct and DMC contracting across your destinations.

• Analyse customer and competitor data to build an innovative, unique and commercially profitable regional portfolio and strategy
• Maintain and nurture strong supplier relationships, managing rate negotiations, overrides and commercial agreements, external marketing agreements including with tourist boards, contractual compliance and ensuring health & safety objectives
• Maintaining excellent operational standards by analysing and acting on customer feedback and trends
• Working closely with the commercial teams to optimise our tours through volume, revenue and trip fill
• Support marketing and trade with inspirational content and trading requirements, ensuring we are using product insights to effectively market our destinations to grow our source markets
• Support the international sales team to understand requirements, maximise tour occupancy and remove barriers to booking
• Ensure product content is accurate and optimised to support online conversion targets, focussing on accurate trip content and quality