PRODUCT DELIVERY MANAGER – PETERBOROUGH, UK (HYBRID)

As Product Delivery Manager at our Peterborough office (hybrid) you will coordinate the rollouts of new product capability, provide internal product advocacy and coaching for in-market Convera team members. You will engage with customers to understand and capture product feedback and requirements. You will also be assisting the Implementation teams with advanced product configuration for new revenue opportunities and solutions, and act as an escalation point for troubleshooting complex product issues.

You will be responsible for:

• Input and collaboration on market assessments: regulatory compliance, local product/market fit, etc.
• Run local user research and concept testing in coordination with Global Product Research function, to understand market demand through interviews and local proof of concept (POC) initiatives.
• Ensure regional requirements are defined, captured and articulated to global product team.
• Providing an escalation point for Bid responses.
• Line of sight into upcoming market changes (e.g. new payment schemes), and other material changes (e.g. regulatory, trends, innovations, etc.)
• Regional rollout strategy / manage new product introduction.
• Coordinate with Product Marketing on (re-)packaging solutions.
• Regional Go-To-Market (GTM) and operational planning and coordination for new features and capability.
• Support UAT and post-deployment validation.
• Translation and localization, working in close collaboration with the product marketing teams.
• Pilot management and concept testing.

You should apply if you have:

• Project management experience, and the ability to transfer your skills to a technical product delivery role.
• Sharp problem-solving and analytical skills; ability to break down complex problems.
• Resilient and structured work planning; ability to perform with minimum supervision.
• Intuitive critical thinking, eager to challenge and question long-held assumptions.
• This role is a hybrid of 3 days in our Peterborough office and 2 days home office.

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus.
• Great career growth and development opportunities in a global organisation
• A flexible approach to work / hybrid home & office
• Generous employee benefits including insurance (health, disability, life) and retirement programs.
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid leave for volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.
Apply now!

LI-EW2

• Input and collaboration on market assessments: regulatory compliance, local product/market fit, etc.
• Run local user research and concept testing in coordination with Global Product Research function, to understand market demand through interviews and local proof of concept (POC) initiatives.
• Ensure regional requirements are defined, captured and articulated to global product team.
• Providing an escalation point for Bid responses.
• Line of sight into upcoming market changes (e.g. new payment schemes), and other material changes (e.g. regulatory, trends, innovations, etc.)
• Regional rollout strategy / manage new product introduction.
• Coordinate with Product Marketing on (re-)packaging solutions.
• Regional Go-To-Market (GTM) and operational planning and coordination for new features and capability.
• Support UAT and post-deployment validation.
• Translation and localization, working in close collaboration with the product marketing teams.
• Pilot management and concept testing