Product Delivery Manager

at  WTW

DESCRIPTION

As a Product Delivery Manager in the Benefits Accounts team, you will play a crucial role in supporting the Product Experience product family. Your primary responsibilities will include ensuring organizational readiness and managing release notifications. You will work closely with cross-functional teams to drive successful product launches and maintain a high standard of customer satisfaction.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

THE REQUIREMENTS

• 5+ years demonstrated experience in stakeholder and/or change management.
• Experience in the consumer directed healthcare (spending accounts such as HSAs, FSAs, HRAs) is highly desirable.
• Experience leading organizational change initiatives related to product technology and innovation.
• Ability to effectively manage change and drive adoption of new technologies and processes within the organization, fostering a culture of innovation and continuous improvement.
• Experience using tools including JIRA, Confluence and other MS Office Suite tools, especially Outlook & PowerPoint
• Must have a strong consultative approach to problem-solving and project management, and a desire to exceed expectations at every turn
• Ability to build, maintain and manage multiple stakeholder relationships and projects at multiple levels within the internal organizations including service center, training and client relationship teams.
• Ability to influence key stakeholders (internal and external) via formal and informal channels
• High level of business acumen
• Ability to coordinate teams across WTW segments
• Team-oriented and collaborative
  This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.