Product Lead

at  Medibank

Your career in healthcare made personal
At Medibank we’ve recently unified our health services under one brand – Amplar Health.
With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

WHAT WE NEED FROM YOU:

You are passionate about improving outcomes across the health system by empowering customers with personalised, on-demand services and programs.
You are a self-starter who thrives in matrix work environments, partnering with internal and external stakeholders to deliver quality outcomes on time and within budget.
You possess extensive experience in managing, designing and delivering health programs and products.
You thrive in fast-paced environments, adeptly juggling multiple tasks and projects while meeting tight deadlines. Practical knowledge of sprint and agile methodologies is desirable.
You have strong capability or experience in either Human Centred Design, evidence-based medicine or public health.
Highly commended for your interpersonal skills, you excel at building rapport and fostering communication with stakeholders at all levels.

• Develop and execute an overall healthcare portfolio strategy, including a growth strategy, for both existing and new programs.
• Monitor and analyse regulatory and market developments to help manage the performance of our portfolio of propositions and the pipeline of new opportunities.
• Apply appropriate quantitative and qualitative research frameworks to incorporate customer/partner feedback to continuously refine our programs according to customer needs.
• Lead concept testing and user testing to validate and iterate propositions and prototypes – along with developing LEAN business cases, submitting for technology prioritisation and funding.
• Lead the design of new programs using Human Centred Design and LEAN principles (including engaging the clinical, technical and commercial elements)
• Coordinate our internal teams and external partners to lead the discovery, insights, concept development, build and launch of new propositions for products, customer engagement approaches and process improvement processes, including pricing recommendations and go-to-market.
• Lead the optimisation of existing programs using quality improvement principles in the context of continuous improvement.
• Maintain knowledge as the product expert on a portfolio of preventative health programs focused on chronic disease.
• Develop and maintain an understanding of the broader market and new developments in digital health, chronic disease management, private health and public policy.
• Contribute to the development and implementation of new product design and development processes for the Amplar Health Prevention Squad/Hub.
• Contribute to the growth and uptake of Amplar Health’s prevention programs to the Australian market