Product Management Lead - Alternatives

at  Brown Brothers Harriman

At BBH we value diverse backgrounds, so if your experience looks a little different from what we’ve outlined and you think you can bring value to the role, we will still welcome your application!
What You Can Expect At BBH:
If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.
The Alternatives Product Manager will be a primary contributor to the overall success and growth of BBH’s rapidly expanding alternative fund servicing business. The individual in this role will be responsible for a wide range of business activities related to the custody, accounting and administration services provided by BBH to premier global asset managers actively traded alternative funds. The Product Manager will reside within the alternative fund product group.

Direct Responsibilities:

• Shape and manage BBH’s expanding offering to alternative asset clients across the liquidity spectrum including real asset, private equity, debt and loan and liquid funds. Responsibility for product management, internal and external support, and business planning activities.
• Assist in designing and implementing a global plan for the firm’s digital client experience.
• Provide technical sales support to RM and sales resources in all jurisdictions.
• Assess/remediate product/service gaps, overlaps and deficiencies.
• Input to and monitor the global alternatives technology investment program.
• Understand alternative fund regulatory changes; organize, prioritize and execute BBH responses.
• Act as a source of knowledge and insight on industry initiatives and plan for related product enhancements.
• Develop and share market intelligence to identify potential product enhancements and new commercial opportunities.
• Maintain, initiate, and manage JIRA story boards for new and future development items.
• Act as a point of contact for the development team to guide current sprint builds.
• Maintain and improve product team operating procedures and materials.
• Work internally with operations, finance, risk, legal and other BBH functional areas on the planning and execution of a strategic product development roadmap.
• Contribute to the refinement and ongoing development of BBH’s long term strategy and business plan for servicing alternative funds.
• Analyze, improve, and maintain BBH Alternatives Infuse offering (Alts Hub and other).
• Support internal client service groups with Alts Hub related setup and research items.
• Actively manage size, scope, detail and priority of development items vs. resource capacity and timelines.

Qualifications:

• 8+ years financial services industry experience
• 5+ years of experience operating Private Funds and investments
• Analytical & strategic mindset
• Hands on & detail oriented
• Proven team player
• Deep industry connections
• Proven client interaction skills
• Bachelor’s Degree or equivalent work experience; MBA a plus

Qualifications - Soft Skills:

• Product managers require the perfect combination of technical knowledge, creative problem solving and commercial insight.
• Ability to work in a highly consensus driven team environment.
• Stakeholder management and influencing skills are a key requirement.
• Superior communication skills including writing and presentations.
• Professional business acumen; ability to interact in a professional manner at all levels, both internally and externally.
• Detail oriented with proven ability to see open issues to resolution but also able to step back and see the big picture when required.

Technical Skills:

• Strong understanding of institutional alternative asset management industry including a thorough understanding of the fund operation and finance functions commonly outsourced to custodian/administrators.
• Familiarity with the processes and systems commonly used for fund accounting, financial reporting, shareholder record keeping and performance measurement.
• Knowledge of enterprise-wide data strategies across financial services with particular focus on the alternatives sector.

• Shape and manage BBH’s expanding offering to alternative asset clients across the liquidity spectrum including real asset, private equity, debt and loan and liquid funds. Responsibility for product management, internal and external support, and business planning activities.
• Assist in designing and implementing a global plan for the firm’s digital client experience.
• Provide technical sales support to RM and sales resources in all jurisdictions.
• Assess/remediate product/service gaps, overlaps and deficiencies.
• Input to and monitor the global alternatives technology investment program.
• Understand alternative fund regulatory changes; organize, prioritize and execute BBH responses.
• Act as a source of knowledge and insight on industry initiatives and plan for related product enhancements.
• Develop and share market intelligence to identify potential product enhancements and new commercial opportunities.
• Maintain, initiate, and manage JIRA story boards for new and future development items.
• Act as a point of contact for the development team to guide current sprint builds.
• Maintain and improve product team operating procedures and materials.
• Work internally with operations, finance, risk, legal and other BBH functional areas on the planning and execution of a strategic product development roadmap.
• Contribute to the refinement and ongoing development of BBH’s long term strategy and business plan for servicing alternative funds.
• Analyze, improve, and maintain BBH Alternatives Infuse offering (Alts Hub and other).
• Support internal client service groups with Alts Hub related setup and research items.
• Actively manage size, scope, detail and priority of development items vs. resource capacity and timelines