Product Manager - Distribution

at  ThirdParty Job Posts

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics.
Behind the Cloudbeds platform is a growing team of 650+ employees distributed across 40+ countries speaking 30+ languages. We are engineers and designers, hotel managers and travel agents, and experts on everything from big data to e-commerce to compliance. The Cloudbeds team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.

From the beginning, we’ve believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values and tenets that allow our team to thrive. This means we:

• Embrace Remote First, Remote Always culture
• Hire the best people around the world;
• Prioritize our customers and results over titles
• Foster an inclusive culture that celebrates bold thinking and diverse perspectives;
• Offer open vacation time, flexible paid holidays, and company-wide mental health days;
• Provide access to professional development, including manager training, upskilling and knowledge transfer

Together we’re on a mission to power every property in the world, and to do that, we need to find the best talent in the world. That’s why we’re on the search for a superstar Product Manager of Distribution.
We are seeking a highly skilled and experienced Product Manager of Distribution with expertise in the hospitality industry to oversee the development and optimization of our distribution products. The optimal candidate for this role is familiar with cross-platform API connectivity, while also understanding how Distribution concepts tie into the greater day-to-day operations for hoteliers.
You will work closely with cross-functional teams to deliver robust solutions that empower property owners, managers, and their teams to operate seamlessly. Experience launching new products into a market and growing adoption is a must. The optimal candidate also understands how to leverage frameworks for design thinking, user research, go-to-market strategies, and success measurement.

COMPANY AWARDS TO CHECK OUT!

• Best Places to Work | HotelTechReport (2018-2023)
• Best PMS | HotelTechReport (2021-2023)
• Technology Fast 500 | Deloitte (2023)
• Most Loved Workplace® Certified (2024)
• Fastest Growing Companies | Inc. 5000 (2022)
• Best Startup Employers | Forbes (2022)
• Best Remote Companies to Work | BuiltIn (2022)
  Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
  Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
  To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

Feature Development & Partner Integrations

• Oversee end-to-end implementation of distribution-related integrations, ensuring optimal connectivity from channel partner through to the Cloudbeds application
• Understand and optimize the entire distribution lifecycle - from rate, inventory, and content setup to booking import and ingestion
• Optimize the greater Cloudbeds application in order to meet the complex needs of mid-sized and larger properties, in the context of Distribution feature delivery
• Ensure the delivery of scalable, accurate, and efficient solutions that can adapt to the needs of growing and diverse customer bases.
• Conduct market research and gather customer insights to define and prioritize features that maximize value for property managers and owners.
• Collaborate with engineering teams to optimize platform performance and address technical challenges.
• Define, document, and communicate objectives, requirements, and constraints for engineering initiatives and product releases

Stakeholder & Partner Collaboration

• Collaborate closely with external distribution partners throughout the integration lifecycle and beyond
• Serve as the primary liaison between business and technical teams, ensuring alignment on priorities and objectives.
• Work closely with property managers, owners, and operations teams to gather feedback and translate their needs into actionable product requirements.

Cross-Functional Leadership

• Collaborate with engineering, design, sales, and marketing teams to deliver features on time and within scope.
• Communicate effectively with internal and external stakeholders to articulate the value and functionality of platform enhancements.

Data-Driven Decision-Making

• Define success metrics and key performance indicators (KPIs) to evaluate the performance of new features and overall platform health.
• Use data and customer feedback to drive continuous improvement of the platform.