Product Manager - Hospitality APIs

at  Travelport

OUR AMBITION IS TO HIRE FOR POTENTIAL NOT JUST EXPERIENCE, AND YOU’RE LIKELY TO SUCCEED IF YOU:

• Prior travel distribution experience preferred as this role will work across more than one vertical (i.e. Mobility, Hotel)
• Are always ready to give it your all and deliver high quality work
• Are excited to use your creativity and innovative thinking to try new things
• Take responsibility and own your work
• Are courageous and ambitious to challenge what’s been done before

RESPONSIBILITIES INCLUDE:

• Develop and articulate the product roadmap for our suite of hospitality APIs, ensuring alignment with the company’s strategic goals and customer needs.
• Define key performance indicators (KPIs) and success metrics for API products.
• Conduct customer interviews and take advantage of market and competitor analysis to understand industry trends, pain points, and opportunities.
• Oversee the end-to-end lifecycle of API products, from ideation and development to launch and ongoing optimization.
• Collaborate closely with engineering teams to ensure timely delivery of features and bug fixes.
• Collaborate with sales and marketing teams to create go-to-market strategies, product messaging, and customer onboarding materials.
• Engage with customer experience and consultancy teams to gather feedback and resolve customer issues related to API integrations.

WHO WE ARE LOOKING FOR IN THIS ROLE:

• Strong technical understanding of APIs, including RESTful services, JSON, webhooks, and integration best practices.
• Excellent problem-solving, communication, and presentation skills.
• Familiarity with API design tools (Swagger, Postman, etc.) and version control systems (Git).Knowledge and implementation of agile and product management techniques, tools & principles
• Ability to clearly express the connections between larger business goals and the backlog for alignment with Product strategy
• Customer-centric mindset with the ability to translate customer needs into actionable product features.
• Effective ownership, prioritization and accountability for the product backlog with the ability to say “no” where items don’t make sense for the bigger picture.