Product Manager - Internationalization

at  Paypal

THE COMPANY

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary: In the World Ready team, we are on a mission to enable global content that is locally relevant to our customers, supporting PayPal’s expansion into multiple markets. We are responsible for all product localization across 200+ countries, develop robust internationalization frameworks, and global content systems. As part of our effort to build experiences focused on end-to-end-communications with our customers, we are also responsible for crafting and delivering all system notifications sent to PayPal customers worldwide. As a Technical Product Manager for Internationalization, you’ll be at the forefront of developing and implementing strategies that enable PayPal to deliver global experiences that is not only culturally relevant but also compliant with local regulation in all our markets. You’ll work with cross-functional teams to build, optimize, and evangelize tools, frameworks, and best practices for adapting our products for global markets.
Job Description:

REQUIRED SKILLS AND EXPERIENCE

• 5+ years of product management experience in a technical environment
• Good understanding of Internationalization standards and best practices
• Experience in agile methodologies and ability to break them down into epics, user-stories and tasks
• Has the technical depth to understand Internationalization frameworks, libraries and APIs and to be able to discuss them with engineering teams
• Ability to prioritize and negotiate priorities based on customer & business outcomes
• Good stakeholder management & communication skills
• Understanding of AI/ML applications in Internationalization
  For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

WHO WE ARE:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

IN THE WORLD READY TEAM, WE ARE ON A MISSION TO ENABLE GLOBAL CONTENT THAT IS LOCALLY RELEVANT TO OUR CUSTOMERS, SUPPORTING PAYPAL’S EXPANSION INTO MULTIPLE MARKETS. WE ARE RESPONSIBLE FOR ALL PRODUCT LOCALIZATION ACROSS 200+ COUNTRIES, DEVELOP ROBUST INTERNATIONALIZATION FRAMEWORKS, AND GLOBAL CONTENT SYSTEMS. AS PART OF OUR EFFORT TO BUILD EXPERIENCES FOCUSED ON END-TO-END-COMMUNICATIONS WITH OUR CUSTOMERS, WE ARE ALSO RESPONSIBLE FOR CRAFTING AND DELIVERING ALL SYSTEM NOTIFICATIONS SENT TO PAYPAL CUSTOMERS WORLDWIDE.

As a Technical Product Manager for Internationalization, you’ll be at the forefront of developing and implementing strategies that enable PayPal to deliver global experiences that is not only culturally relevant but also compliant with local regulation in all our markets. You’ll work with cross-functional teams to build, optimize, and evangelize tools, frameworks, and best practices for adapting our products for global markets.

RESPONSIBILITIES

• Assess the need across PayPal products for adoption of internationalization data and market data services
• Define internationalization requirements and prioritize them based on business impact
• Drive program execution using agile methodologies, creating epics and user stories with clear acceptance criteria
• Evangelize and inspire product teams to use internationalization standards & best practices
• Collaborate with engineers and product teams to create a plan for integration of PayPal products with the latest and most appropriate Internationalization services. Over-see program execution
• Evaluate and implement AI/ML solutions