Product Manager Lead

at  Henry Schein One

Henry Schein One (HSOne) is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done.
Most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care.
As part of Henry Schein One Canada, you will work with products to support the Canadian Dental Practice Management business. Our on-premise products are well established with strong customer loyalty while our cloud product customer base is growing every year!
As part of Henry Schein One Canada, you will work with products to support the Canadian Dental Practice Management business. Our on-premise products are well established with strong customer loyalty while our cloud product customer base is growing every year!
What We Do
Good oral health helps reduce risks around conditions such as heart disease, diabetes, and even dementia and our world-renowned product Dentally support dentists to provide high-quality dental care through technology.
We are developing cloud-based practice management software that makes it easier for dental professionals to manage their practices, artificial intelligence-powered tools that help dentists diagnose and treat dental conditions more accurately, teledentistry solutions that make it possible for dentists to provide care to patients in remote areas, and virtual reality and augmented reality tools that help dentists train and educate their patients more effectively.

As Product Lead you will bring a strong regional perspective to our global product vision and strategy.

• Think and act entrepreneurially, finding ways to drive exceptional product growth across all typical SaaS metrics in your local market
• Gain a deep understanding of customer needs through qualitative and quantitative insights, conducting customer interviews, market research, and data analysis, turning into actionable, influential and shareable insights
• Identify and deeply understand the problems and opportunities that will most impact our business goals and strategy
• Write comprehensive and commercially-sound opportunity pitch documents to gain buy-in and support prioritisation
• Work closely with Product Managers and Engineering Team Leads in UK and NZ to create requirements, acting as a sponsor and SME during development cycle
• Lead on in-region product launches, tightening product feedback loops through MVPs, beta groups and iterative rollouts, ensuring success metrics are delivered
• Support in-region GTM teams with deep product knowledge, ensure awareness of current Product strategies, objectives and focus areas
• Work with Onboarding and Customer Success teams to ensure customers achieve their business outcomes using our product effectively to its full potential