Product Manager - Mobile App

at  Vodafone

Location: The Speechmark, London + *Hybrid Working
Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri

• Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don’t require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

WHO WE ARE

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers.

WHO YOU ARE

• Experience as an App/Mobile Web Product Manager.
• Strong understanding of mobile apps and Mobile web technologies
• Strong analytical skills to identify needs, measure impact and identify trends, with good experience using standard web/app analytic tools.
• Experience working in an Agile delivery environment operating as a Scrum Product Owner.
• Ability to develop and manage a product roadmap and product backlog.
• Exposure to working in a large matrix organisation and utlisating resources across the organisation.
• Involvement in journey optimisation, A/B and MV Testing.
• Excellent presentation, communication and leadership skills.
  Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Key accountabilities:

• Maintain the end-to-end customer experience of the product.
• Develop, plan and deliver new features and optimisations in the My Vodafone App.
• Stakeholder management on the planned capability roadmap, and associated deliverables, to ensure cross function alignment.
• Manage product feature prioritisation; ensuring stakeholders understand the compromises and constraints.
• Manage user journey design, ensuring a high quality cross platform user experience
• Manage feature launch, ensuring business readiness and report on product/feature success against.
• Continuously monitor customer needs, market trends, competitor activity and regulatory changes to ensure the product remains a category leader.
• Contribute towards product strategy and vision

In Vodafone Digital our ambition is to build relationships through brilliant digital in-life experiences for our customers. At the heart of this ambition, our strategy is to make the My Vodafone App our hero platform. We are seeking experienced and talented App product managers to join our team to deliver on this ambition.
In this role you will own and develop one of the key strategic pillars in the My Vodafone app. You will need to ensure that the product development delivers against the Digital and Consumer strategic objectives, whilst championing customer experience.

Key accountabilities:

• Maintain the end-to-end customer experience of the product.
• Develop, plan and deliver new features and optimisations in the My Vodafone App.
• Stakeholder management on the planned capability roadmap, and associated deliverables, to ensure cross function alignment.
• Manage product feature prioritisation; ensuring stakeholders understand the compromises and constraints.
• Manage user journey design, ensuring a high quality cross platform user experience
• Manage feature launch, ensuring business readiness and report on product/feature success against.
• Continuously monitor customer needs, market trends, competitor activity and regulatory changes to ensure the product remains a category leader.
• Contribute towards product strategy and vision.