Product Manager

at  Siro

SIRO was launched in 2015 as a joint venture between Vodafone and ESB. Our key mission is to build a nationwide 100% fibre broadband network – we commit to changing Ireland’s telecom landscape and delivering the fastest most innovative broadband experience to the Irish consumer. Winners of the Best Employer Branding Award 2021 and Employee Experience Award 2022.
We are adding an experienced Product Manager to our Product Team, reporting to the Head of Product and Customer Analytics.
This role is broader than a traditional Product Manager position- SIRO is a dynamic and flexible organisation where you’ll be encouraged to work on different products and projects; the Product Team also provides extensive support to our retail Operators to understand and optimise take-up and processes and troubleshoot inefficiencies on a daily basis.

Key Responsibilities:

• Manage the lifecycle of SIRO access products, using your knowledge of industry to meet SIRO’s strategic objectives and business plan goals
• Co-ordinate the launch of new products, working with internal and external stakeholders
• Maintain excellent relationships with key senior stakeholders in our customer retail Operator
• Have excellent internal relationships with SIRO teams to deliver on our requirements and customer needs
• Provide insights and leadership within SIRO regarding customer views and market trends
• Write external-facing product documents and customer presentations
• Write internal-facing requirements documents and proposals

Key Skills & Experience Required:

• A minimum of 2 years experience working in a product role with extensive customer interaction
• Have good and demonstrable experience in the IT aspects of product management – writing quality user stories; prioritisation; interacting with IT teams and getting your projects delivered.
• Experience in bringing new products to market
• Have excellent knowledge of the Irish broadband market or a similar market
• Be curious. Ask questions and explore the data on performance, retailer behaviour, market movements
• You should have analytical skills using Excel
• Excellent writing skills, in particular the ability to structure a document and present to senior audiences
• We value data-driven actions; you’ll collaborate with our BI team and analysts to back up your proposals with data

SIRO & Equality
SIRO believes in equality for all. We strive to create a workplace that is diverse and mirrors the customers, community, and colleagues that we serve. We encourage, support, and celebrate our differences and foster an environment where everyone feels empowered to bring their full authentic selves to work. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, colleague engagement forums, and services to support staff from different backgrounds. If you need assistance or an accommodation due to a disability, please contact us

• Manage the lifecycle of SIRO access products, using your knowledge of industry to meet SIRO’s strategic objectives and business plan goals
• Co-ordinate the launch of new products, working with internal and external stakeholders
• Maintain excellent relationships with key senior stakeholders in our customer retail Operator
• Have excellent internal relationships with SIRO teams to deliver on our requirements and customer needs
• Provide insights and leadership within SIRO regarding customer views and market trends
• Write external-facing product documents and customer presentations
• Write internal-facing requirements documents and proposal