Product Manager

at  Smoove

Location: Hybrid working, Expectation to be in Head Office based in Thame, Oxfordshire once a week.
Hours: Full time hours, 37.5 hours a week, flexible, Monday – Friday
Salary: Competitive DOE + our competitive benefits package

SKILLS/EXPERIENCE REQUIRED:

• Ability to walk in the shoes of the customer, empathise and understand their ‘jobs to be done’
• Proactive with looking to find problems worth solving, facilitating decision making processes, and making recommendations based on data insights.
• A strong communicator – able to adapt your style to your audience and actively listen.
• Pragmatic in making value-based prioritisation calls and managing competing priorities
• Understanding and practical experience of Product Management Frameworks, User-centred design and Agile Delivery methodologies
• Assertive, yet diplomatic with a focus on action, collaboration, and optimism.
• Empathetic – able to use humility to build the best for the organisation.
• Ready to roll sleeves up and get ‘stuck in’ where needs be.

ROLE OVERVIEW:

Reporting to the Product Lead, the Product Manager will join an established Product & UX team focused on improving how people buy, sell, and manage their homes.
You’ll take full ownership of a suite of products and features, driving them from concept to delivery. Using data insights, customer research, and a lean-startup mindset, you’ll identify and solve real problems, ensuring our products evolve from good to great.
We’re looking for someone with strong product instincts who thrives in a hands-on role, collaborating cross-functionally to unpack challenges and develop impactful solutions for both customers and the business.
As a small but dynamic team, you’ll be involved in every aspect of the product development cycle—from identifying opportunities and facilitating research to working closely with BAs and engineers and executing go-to-market plans.

MAIN RESPONSIBILITIES:

• Devise and execute the feature roadmap you have set up with the team, to reach the North Star for your feature and related product(s) with key metrics of success.
• Collaborate with your Product colleagues on complex dependencies across teams and work though a path to success.
• Work with data, UX, research to gain insight on problems to solve that add valueWork with various stakeholders including engineering, commercial (marketing, sales), operations, finance, legal and security to build out the solution, proposition and pricing strategies.
• Seek out areas of opportunity with partners and work with commercial on contracts.
• Manage ambitious standards across the team, so that we create an excellent user experience and continually grow.
• Active in understanding the P&L of your product and the part it financially plays in the organisation.