Product Manager, Trust and Safety

at  TikTok

Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Introduction
The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. We are Data-TnS data product & general service team. Our team mainly services TnS business and provides data solutions for the business. We provide accurate, timely, complete, and transparent data assets for the TnS business and help the business solve problems on a large scale. Specifically, we provide data products covering the complete data service process from basic data construction to data products, helping the TnS business to solve the problems encountered in the data’s whole life cycle, including Data Definition, Data Access, Data Management, Data Visualization, Data Analysis, Diagnostic Insight, etc.

Responsibilities

• Responsible for the development of the TikTok risk management platform, encompassing risk perception, response, and disposal capabilities. This role involves refining online response processes and creating industry-leading solutions.
• Establish a security capability evaluation system, collaborating with business units to define security assessment methods and indicators. Additionally, drive the implementation of these projects in the business sector.
• Focus on data analysis and results-oriented strategies, proactively identifying and addressing system and business challenges to drive effective solutions.
• Facilitate cross-team communication and collaboration, constantly striving to enhance business operations and the evolution of the platform.

Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or above, preferably with a background in Engineering or Computer Science.
• 5+ years of experience in ToB Internet product design.
• Strong business acumen and a thorough understanding of business dynamics, skilled at identifying and addressing user pain points.
• Exceptional communication skills and adept at cross-functional & cross-border collaborations.

Preferred Qualifications

• Strong aptitude for learning and innovation, experienced in initiating and managing new business projects.
• Proficient in prioritizing tasks within tight deadlines, and coordinating with various stakeholders to achieve business objectives.
• Focus on data analysis and results-oriented strategies, proactively identifying and addressing system and business challenges to drive effective solutions.
• Demonstrates resilience under pressure, embracing challenges with determination.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

• Responsible for the development of the TikTok risk management platform, encompassing risk perception, response, and disposal capabilities. This role involves refining online response processes and creating industry-leading solutions.
• Establish a security capability evaluation system, collaborating with business units to define security assessment methods and indicators. Additionally, drive the implementation of these projects in the business sector.
• Focus on data analysis and results-oriented strategies, proactively identifying and addressing system and business challenges to drive effective solutions.
• Facilitate cross-team communication and collaboration, constantly striving to enhance business operations and the evolution of the platform