Product Manager

at  Twinkl

Job Introduction
Product Manager
Location: Remote in UK or Portugal
About Twinkl
We’re here to help those who teach. It’s what brings us to work every day. At Twinkl, we’ve been providing educators across the world with high quality, trusted teaching and learning resources for over a decade now. They’re all written and checked by our wonderful team of experienced educators, and there are hundreds of thousands of resources to download, with new ones added daily.
About the Digital Product Team
The digital product team is dedicated to creating innovative and engaging digital experiences for children and educators. We are committed to enriching the lives of users through interactive and educational applications that inspire creativity, learning, and fun. We’re looking for an experienced and dynamic Product Manager to evolve the learning apps across iOS, Android and Web, driving growth and solving real customer problems.
Ongoing projects/how you’ll spend your day:
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Understanding the customer and market landscape: Engaging with customers via UXR, Innovation and Customer Insights teams to gather feedback, understand their pain points, and validate product concepts. Incorporating customer insights into product development. Analysis of market trends, and competitive landscape and identify opportunities

• Building the product roadmap: Developing and maintaining the product roadmap, aligning it with the company’s strategic objectives. Prioritising features and initiatives based on business impact and customer feedback.
• Cross-functional Collaboration: Collaborating with engineering, design, UXR, data and education teams to ensure the successful development and launch of products.
• Stakeholder management: Building strong relationships with stakeholders, effectively communicating your roadmap and its evolution and collaborating to identify the most high value priorities
• Customer Interaction: Engaging with customers via UXR, Innovation and Customer Insights teams to gather feedback, understand their pain points, and validate product concepts. Incorporating customer insights into product development.
• Product Lifecycle Management: Overseeing the product lifecycle from ideation to launch and beyond. Managing product updates and iterations based on user feedback and market changes. Collaboration with marketing teams to ensure successful product marketing is in place as part of launch and iteration plans.
• Metrics and Reporting: Collaborate with data teams to ensure products are appropriately tracked and analysed. Reporting on product success and areas for improvement to senior management.

To succeed in the role, you will:
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Be Customer-Centric: Always keep the customer at the forefront of your decisions, ensuring that our products meet their needs and exceed their expectations.

• Be Analytical and data-driven: Possess strong analytical skills to evaluate data, identify trends, and make data-driven decisions.
• Be a Strong Communicator: Have excellent communication skills to effectively convey product vision, requirements, and status to stakeholders at all levels.
• Be a Strategic Thinker: Think strategically about product positioning, market opportunities, and long-term growth.
• Be Collaborative: Work well with cross-functional teams, fostering a collaborative environment to achieve common goals.
• Be Adaptable & have a growth mindset: Thrive in a fast-paced, dynamic environment, and be able to adapt to changing priorities and new challenges, open to learning and responsive to feedback.

You’ll work with:

• The technology team: product, engineering, design, UXR, data
• Stakeholders: marketing, education team, innovation team, customer team, senior leadership

We’re interested in people that have:
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Extensive experience as a Product Manager, working in consumer-facing products

• Experience working on native apps on iOS and Android
• Strong understanding of product lifecycle management and agile methodologies.
• Excellent organisational and communication skills.
• Familiarity with market research, data analysis, and product analytics tools.
• An understanding of the EdTech landscape, gamification, and emerging technologies such as AI is a plus
• A Bachelors degree in Business, Engineering, Computer Science, or a related field is a plus

If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.
In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.
Here’s a couple of the things that make Twinkl a great place to be:
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A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process

• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• From day 1 - Westfield Health, 29 annual leave days per year plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home and Twinkl subscription.
• Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.

Please refer the Job description for details