Product Marketing Manager (Customer education)

at  Tidio

Warszawa, mazowieckie, Poland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Nov, 2024Not Specified02 Sep, 20244 year(s) or aboveCustomer Service,Customer Experience,AccessNoNo
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Description:

A FEW FACTS ABOUT US:

  • Our product is in the world’s top 5 most popular live chat solutions, and our goal is to become no. 1.
  • We are among the Top 50 AI and Top 50 Customer Service Products in G2’s Best Software Awards 2024.
  • We currently rate at 4.7/5 in both Shopify and G2.
  • The new Tidio AI feature (Lyro) answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution!
  • Every month, our widget is viewed by 350 million unique users, which is 4% of the global population. This means 27 million queries to our API daily and over 500k WebSocket connections in the peak time.
  • Currently, we hire over 180 fantastic people.
  • In March 2022 we secured $25 mln in a Series B Investment round (read TechCrunch’s article to learn more)
  • In June 2023, our monthly MRR exceeded $1M.

Responsibilities:


REQUIREMENT SUMMARY

Min:4.0Max:9.0 year(s)

Marketing/Advertising/Sales

Marketing / Advertising / MR / PR

Marketing

Graduate

Proficient

1

Warszawa, mazowieckie, Poland