Product Owner Bare Metal

at  teamblue UK

COMPANY OVERVIEW:

Team.Blue was created in June 2019 by the merger of the regional leading hosting
providers Combell Group, Register Group and TransIP Group.
team.blue is an ecosystem of successful brands working together across regions
to provide customers with everything they need to succeed online. 40+
successful brands make up the group; within those brands, over 2300 experts
serve its 2.5+ million customers across Europe and beyond.

WHAT WE DO

We make succeeding online as easy as it can be for our customers. We:

• Provide award-winning IT services.
• Keep our products accessible and competitive.
• Offer a diverse range of products to allow customers to grow.
• Are customer-obsessed, offering multi-channel exceptional support.

JOB DESCRIPTION

As a Product Owner, you will be part of our cross-functional Product Platform Team, and you will lead a roadmap development and execution and identify optimisation in a product lifecycle for our Dedicated Server products and tools. Internally, the role involves close collaboration with the development, sales, product management and support teams across our global business.

Some specific examples you will be required to take on include:

• Define and articulate a clear vision for the dedicated server product line.
• Develop and maintain a product roadmap, outlining key milestones and release timelines.
• Coordinating release activities, ensuring timely delivery of high-quality products.
• Prioritising the backlog based on technical and commercial requirements.
• Creating feature specs (goals, analytics, wireframes, copywriting, etc.).
• Providing design feedback to our designers.
• Creating and implementing QA test plans.
• Analysing and communicating post-hoc feature performance.
• Proposing & implementing A/B experiments.

You should have at least 3-5 years of experience in an IT PO role, preferably in the hosting or service provider industry, and a technical-related degree is preferred.
In performing your duties, you will always be expected to use your best endeavours to promote and maintain the company’s interests and reputation.

REQUIRED SKILLS AND EXPERIENCE:

• Very strong IT skills in an Internet environment.
• Translating business requirements into tangible technical implementation .
• Resilient with the ability to problem-solve.
• Clear written and verbal communication skills .
• x86 server hardware experience desirable .
• Knowledge and experience of basic development practices (continuous integration, test driven development etc) .
• Datacentre best practices, including in-rack power and network cabling.
• Using troubleshooting tools and the ability to manage and communicate faults with fast resolve.
• Very good Project Management skills.

• Demonstrate expert knowledge of the systems and processes.
• Act as a referral point to help staff resolve queries and problems.
• Document solutions and builds to provide a knowledge base to other administrators.
• Technical point of contact for dedicated server products for other brands within team.blue
• Train and share knowledge of implemented and maintained systems and products with other departmental staff and brands across our global business
• Resolve escalated issues using our internal issue tracker.
• Identify network hardware and software that needs to be upgraded, then plan and implement.
• Suggest and implement architectural improvements.
• Review system logs and monitor systems.
• Ensure sufficient capacity and performance are available for all systems.
• Vendor management and communication
• Keep abreast and informed of current I.T. technologies.