Product Owner

at  National Trust

INTERNAL APPLICANTS ONLY PLEASE

It’s an exciting time to join the wider Planning, Project and Programme Centre of Excellence (CoEx) team as we embark on significant steps to improve the way we do things.
We’re implementing a new software platform to modernise planning and project management, a new framework for programme management as well as exploring opportunities to take advantage of AI in the future.
We’re looking for a Product Owner – the first role of this type in the PMO Centre Of Excellence, to collaborate closely with business stakeholders to understand their needs and translate them into actionable requirements for this project.
The position would suit someone who has strong collaboration and facilitation skills, who understands the complexity of our matrix organisation and how we operate.
What it’s like to work here:This CoEx sits in the Strategy Management Unit (SMU) directorate. Our team provides a service to the organisation and sets the direction for the future of planning, project and programme delivery.
We work across all areas of the organisation, building the confidence and capability of our people and fostering a passionate and professional community. Through our work we empower others to succeed.
Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.
What you’ll be doing:Develop and communicate a clear product vision and roadmap, aligned with business objectives and organisational needs.
Collaborate with internal and external stakeholders, including clients, to gather requirements, set priorities, and ensure alignment throughout the product lifecycle.
Serve as the primary point of contact for the development teams, clarifying requirements, answering questions, and providing guidance where required.
Manage cross-functional stakeholder expectations by communicating product updates, progress, and changes, and addressing concerns or feedback.
Who we’re looking forYou can view the full role profile for this role in the document attached. You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.

For this position we’re looking for someone who has:

• Is proactive and resourceful, good at asking the right questions and digging deep into how the Trust works
• Can communicate with staff of all seniority levels – and is confident in facilitating and delivering difficult conversations
• Able to apply logical thinking to a complex and broad project
• Understands project management in National Trust

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 27/02/26

Please refer the Job description for details