Product Owner

at  PRUDENTIAL ASSURANCE COMPANY SINGAPORE PTE LIMITED

STAKEHOLDER MANAGEMENT & TECHNICAL SKILLS

• Excellent verbal and written communication skills
• Demonstrated experience engaging and influencing senior leaders
• Strong experience in Digital Product management and UX
• Demonstrate ability to understand and discuss Product strategy and manage trade-offs
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
• Strong analytical and quantitative skills with the ability to use data and metrics to drive performance and continuous improvements
• Strong negotiation skills - able to balance the role, priorities & stakeholders.
• Experience in Agile methodologies(preferred)
• Competency in Jira and Confluence

Experience & Education :

• At least 8 years of total experience & min 3 years of experience in software products delivery
• Managing and delivering customer-centric software products and services in a high growth environment
• Demonstrate passion for transformative user experiences
• Lead cross-functional and cross-company teams to deliver product experience & projects timely
• Experience with Vendor Engagement & RFI, RFP
• In depth understanding of Insurance, Insurance products, market and processes is advantageous
• Bachelor’s degree in information technology, computer science, engineering or related field; MBA or other relevant degrees will be added advantage

• Leveraging the overall Digital strategy, lead the vision and roadmap of the Product in partnership with Business Owners & Technology partners
• Guide teams to define, build, maintain and continuously improve the Product to support the business growth and transformation.
• Work with business stakeholders to arrive at common agreements & understanding on business impact of the Platform.
• Ensure Articulation, Measurement & Publishing of key business KPIs that the Product(s) is built for.
• Build strategic engagement & anchor frequent/ regular governance with Service Providers for Underlying systems or outsourced vendors to build fast & build right.
• Accountable for end-to-end delivery of Product roadmap
• Ensure that Product roadmaps are prioritized against business needs
• Ensure that functional requirements, wireframes, user journeys, design and product requirements, and other artifacts as needed to support technical design & development are developed and signed off from stakeholders
• Maintain regular connect and engagement with key stakeholders periodically to refine platform; Lead the team to work towards optimizing the product value based on the feedback
• Work in agile framework to break down the product plans and deliver best-in-class product experiences; work with Scrum Master/Business Analysts to define, groom & clean product backlog & continuously requalify requirements.
• Proactively identify and resolve any strategic issues that may impact the team’s ability to meet strategic, financial, and technical goals
• Develop and leverage in-depth understanding of business, user, market & competition insights
• Proactively present progress against those goals (e.g. dashboard building) to business & platform stakeholders
• Define responsibilities for Production Support and Triage teams within Platform team to manage and resolve incidents/ production defects timely. Ensure that incident reports are filed timely. Ensure that learnings from incidents are baked into preventive steps and proactive monitoring to minimize future disruptions.
• Ensure adherence to regulatory & compliance requirements
• Use data to monitor, track and continuously improve on performance
• Work with Business Analyst(s) to ensure in-depth understanding of business processes and articulation of use-cases / user-stories and acceptance criteriaWork with Software Engineering teams to analyse, design, deliver and support applications to meet business objectives; Ensure that Solution Design Documentation is maintained and updated

Experience & Education :

• At least 8 years of total experience & min 3 years of experience in software products delivery
• Managing and delivering customer-centric software products and services in a high growth environment
• Demonstrate passion for transformative user experiences
• Lead cross-functional and cross-company teams to deliver product experience & projects timely
• Experience with Vendor Engagement & RFI, RFP
• In depth understanding of Insurance, Insurance products, market and processes is advantageous
• Bachelor’s degree in information technology, computer science, engineering or related field; MBA or other relevant degrees will be added advantages